York Profile.

Footfall in Customer Centre - Average wait time (Minutes)

Footfall in Customer Centre - % served within target wait time

YFAS CTS Discretionary (£) TOTAL - (YTD)

YFAS Community payments (£) TOTAL - (YTD)

YFAS Emergency payments (£) TOTAL - (YTD)

Parliament Street Footfall

Sessions on "visityork.org"

Visits to Attractions: Small Attractions

Visits to Attractions: Big Attractions

Average Room Rate

% of customers who were satisfied with the overall level of service provided

% of businesses reporting that they were treated fairly

% of businesses reporting that contact with officers was helpful

Survival of Newly Born Businesses post 1 year

Key Performance Indicators related to Business and Economy

Business Deaths

Business Births

Total Businesses

% of vacant shops - City Centre

Number of vacant city centre shops

Universal Credit: Claimants

Workless Households % of all Households

JSA Claimants: % of Working Age Population (16-64) (Over one year)

JSA Claimants: % of Working Age Population (18-24)