Footfall in the centre of York from 2009 onwards. City of York Council is currently (Summer 2025) working with the 3rd party provider to improve the accuracy of the Parliament...

Benefits % calls answered in 20 seconds - TOTAL

Footfall in Customer Centre - Average wait time (Minutes)

Footfall in Customer Centre - % served within target wait time

YFAS CTS Discretionary (£) TOTAL - (YTD)

YFAS Community payments (£) TOTAL - (YTD)

YFAS Emergency payments (£) TOTAL - (YTD)

Sessions on "visityork.org"

Visits to Attractions: Small Attractions

Visits to Attractions: Big Attractions

Average Room Rate

Key Performance Indicators related to Business and Economy

% of tenants satisfied that their landlord listens to their views and acts on them

% of vacant premises (local measure including retail, recreation and service outlets) - Haxby Village

% of vacant premises (local measure including retail, recreation and service outlets) - Acomb

% of vacant premises (local measure including retail, recreation and service outlets) - Monks Cross

% of vacant premises (local measure including retail, recreation and service outlets) - Clifton Moor

% of vacant premises (local measure including retail, recreation and service outlets) - City Centre

% of vacant shops - City Centre

Number of vacant city centre shops

Universal Credit: Claimants not in employment

Universal Credit: Claimants

% of Part time employees

% of Full-time employees

York’s unemployment rate below the national (%pt) - (Snapshot)