Number of cases referred to the Ombudsman - Waste

Number of Complaints (Grade 2) - Waste Services

Number of Complaints (Grade 1) - Waste Services

Overall Public Realm Cleansing cases completed within (YTD) (SLA set in 2016)

STREET CLEANING - % of standard cleansing cases resolved within SLA (3 days) - (YTD) (SLA set in 2016)

STREET CLEANING - % of urgent cleansing cases resolved within SLA (2 hours) - (YTD) (SLA set in 2016)

Fixed Penalty Notices - S47 Commercial Waste

Fixed Penalty Notices - S46 Household Waste presentation

Fixed Penalty Notices - S34 non production of waste transfer notes/licences

Fixed Penalty Notices - Litter

Fixed Penalty Notices - Dog Fouling

DOG BINS - Number of issues reported

LITTER BINS - Number of issues reported

GRAFFITI - Number of issues reported

Calls for Service - Vegetation (includes weeds and overgrown hedges)

Fly-tipping - Number of issues reported

Street Lighting - Number of issues reported

Total tonnes of municipal waste collected (household, commercial, prescribed and inert waste)

Municipal waste sent to landfill (%) (DEFRA)

Household waste sent for reuse, recycling or composting per household (kg/household) (DEFRA)

Household waste sent for reuse, recycling or composting (%) (DEFRA) This measure is the tonnage (amount) of waste sent for reuse, recycling and composting which is accepted by a...

Residual household waste per household (kg/household) (DEFRA)

% of customers arriving at York Station by sustainable modes of transport (cycling, walking, taxi or bus - excluding cars, Lift, Motorcycle, Train) (LI 4a) *Please note that...

CO2 emissions (tonnes) per head of population (within LA scope) (Calendar Year)

% of low emission vehicles in CYC Fleet, operating in York (Electric, Hybrid and Euro 6)