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Number of unique users on york.gov.uk – (where cookies consented)
Number of unique users on york.gov.uk – (where cookies consented)
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YCC % Calls Answered - TOTAL
YCC % Calls Answered - TOTAL *This indicator has been discontinued
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YCC % Calls answered in 20 seconds - TOTAL
YCC % Calls answered in 20 seconds - TOTAL *This indicator has been discontinued
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Room Occupancy
Room Occupancy
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% of the panel reporting a ‘poor’ experience when they last contacted the cou...
% of the panel reporting a ‘poor’ experience when they last contacted the council about a service
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% of the panel reporting a ‘satisfactory’ experience when they last contacted...
% of the panel reporting a ‘satisfactory’ experience when they last contacted the council about a service
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% of the panel reporting a ‘good’ experience when they last contacted the cou...
% of the panel reporting a ‘good’ experience when they last contacted the council about a service
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% of the panel reporting an ‘excellent’ experience when they last contacted t...
% of the panel reporting an ‘excellent’ experience when they last contacted the council about a service
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Voluntary Turnover (%) - CYC Total (Excluding Schools)
Voluntary Turnover (%) - CYC Total (Excluding Schools)
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Voluntary Turnover (%) - CYC Total (Including Schools)
Voluntary Turnover (%) - CYC Total (Including Schools)
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Voluntary Turnover (%) - CYC Total (Excluding Schools) - (Rolling 12 Month)
Voluntary Turnover (%) - CYC Total (Excluding Schools) - (Rolling 12 Month). The measure shows the percentage of the workforce who leave voluntary and is calculated by dividing...
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Voluntary Turnover (%) - CYC Total (Including Schools) - (Rolling 12 Month)
Voluntary Turnover (%) - CYC Total (Including Schools) - (Rolling 12 Month)
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Average sickness days per FTE - CYC (Excluding Schools) - (Rolling 12 Month)
Average sickness days per FTE - CYC (Excluding Schools) - (Rolling 12 Month). Sickness information is recorded to ensure employees are appropriately supported at work and also...
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Average sickness days per FTE - CYC (Including Schools) - (Rolling 12 Month)
Average sickness days per FTE - CYC (Including Schools) - (Rolling 12 Month)
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Staff FTE - CYC Total (Excluding Schools) - (Snapshot)
Staff FTE - CYC Total (Excluding Schools) - (Snapshot). This measure gives the total number of Full Time Equivalent (FTE) people employed directly by the council (excluding...
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Staff FTE - CYC Total (Including Schools) - (Snapshot)
Staff FTE - CYC Total (Including Schools) - (Snapshot)
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Staff Headcount - CYC Total (Excluding Schools) - (Snapshot)
Staff Headcount - CYC Total (Excluding Schools) - (Snapshot)
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Staff Headcount - CYC Total (Including Schools) - (Snapshot)
Staff Headcount - CYC Total (Including Schools) - (Snapshot)
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Number of new datasets added to yorkopendata.org
Number of new datasets added to "yorkopendata.org"
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Number of hits on yorkopendata.org
Number of hits on "yorkopendata.org"
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Non-domestic receipts collected in year (£m) - (YTD)
Non-domestic receipts collected in year (£m) - (YTD)
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CYC stand-alone apprenticeships (excluding schools) - (Snapshot)
CYC stand-alone apprenticeships (excluding schools) - (Snapshot)
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Average Benefit Caseload for CYC
Average Benefit Caseload for CYC
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Benefit Reception Numbers
Benefit Reception Numbers
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Number of days taken to process Housing Benefit new claims and change events ...
Number of days taken to process Housing Benefit new claims and change events (DWP measure). This establishes the average time it takes to process a new Housing Benefit claim or...
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