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% reduction in council tax prior year's balances - (YTD)
% reduction in council tax prior year's balances - (YTD)
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% reduction in non-domestic rates prior year's balances - (YTD)
% reduction in non-domestic rates prior year's balances - (YTD)
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% of non-domestic rates collected in year - (YTD)
% of non-domestic rates collected in year - (YTD)
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Council tax receipts collected in year (£m) - (YTD)
Council tax receipts collected in year (£m) - (YTD)
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% of council tax collected in year - (YTD)
% of council tax collected in year - (YTD)
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% of Grade 1 4Cs Complaints responded to 'In Time'
% of Grade 1 4Cs Complaints responded to 'In Time'
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% of Child Complaints: Upheld in Full
% of Child Complaints: Upheld in Full
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% of Adult Complaints: Upheld in Full
% of Adult Complaints: Upheld in Full
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% of Housing Ombudsman cases responded to 'In Time'
% of Housing Ombudsman cases responded to 'In Time'
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% of Rights of Individuals responded to 'In Time'
% of Rights of Individuals responded to 'In Time'
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% of Requests for Information responded to 'In Time'
% of Requests for Information responded to 'In Time'
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% of LGSCO cases responded to 'In Time'
% of LGSCO cases responded to 'In Time'
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% of ICO cases responded to 'In Time'
% of ICO cases responded to 'In Time'
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% of FOI reviews responded to 'In Time'
% of FOI reviews responded to 'In Time'
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% of EIR reviews responded to 'In Time'
% of EIR reviews responded to 'In Time'
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% of Concerns responded to 'In Time'
% of Concerns responded to 'In Time' *This indicator has been discontinued
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% of Compliments responded to 'In Time'
% of Compliments responded to 'In Time' *This indicator has been discontinued
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% of 4Cs Complaints responded to 'In Time'
% of 4Cs Complaints responded to 'In Time'
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% of Comments responded to 'In Time'
% of Comments responded to 'In Time'
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% of Child Complaints responded to 'In Time'
% of Child Complaints responded to 'In Time'
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% of Adult Complaints responded to 'In Time'
% of Adult Complaints responded to 'In Time'
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Number of Child Complaints assessed at Grade 1
Number of Child Complaints assessed at Grade 1
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Number of Adult Complaints assessed at Green
Number of Adult Complaints assessed at Green
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Number of ICO cases: Not Proven
Number of ICO cases: Not Proven
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Number of ICO cases: Upheld
Number of ICO cases: Upheld