-
% of Requests for Information responded to 'In Time'
% of Requests for Information responded to 'In Time'
-
% of LGSCO cases responded to 'In Time'
% of LGSCO cases responded to 'In Time'
-
% of ICO cases responded to 'In Time'
% of ICO cases responded to 'In Time'
-
% of FOI reviews responded to 'In Time'
% of FOI reviews responded to 'In Time'
-
% of EIR reviews responded to 'In Time'
% of EIR reviews responded to 'In Time'
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% of Concerns responded to 'In Time'
% of Concerns responded to 'In Time' *This indicator has been discontinued
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% of Compliments responded to 'In Time'
% of Compliments responded to 'In Time' *This indicator has been discontinued
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% of 4Cs Complaints responded to 'In Time'
% of 4Cs Complaints responded to 'In Time'
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% of Comments responded to 'In Time'
% of Comments responded to 'In Time'
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% of Child Complaints responded to 'In Time'
% of Child Complaints responded to 'In Time'
-
% of Adult Complaints responded to 'In Time'
% of Adult Complaints responded to 'In Time'
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Number of Child Complaints assessed at Grade 1
Number of Child Complaints assessed at Grade 1
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Number of Adult Complaints assessed at Green
Number of Adult Complaints assessed at Green
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Number of ICO cases: Not Proven
Number of ICO cases: Not Proven
-
Number of ICO cases: Upheld
Number of ICO cases: Upheld
-
Number of ICO cases: Not Pursued
Number of ICO cases: Not Pursued
-
Number of ICO cases: Partly Upheld
Number of ICO cases: Partly Upheld
-
Number of ICO cases: Not Upheld
Number of ICO cases: Not Upheld
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Number of Rights of Individuals requests responded to 'In Time'
Number of Rights of Individuals requests responded to 'In Time'
-
Number of Requests for Information responded to 'In Time'
Number of Requests for Information responded to 'In Time'
-
Number of ICO cases responded to 'In Time'
Number of ICO cases responded to 'In Time'
-
Number of FOI reviews responded to 'In Time'
Number of FOI reviews responded to 'In Time'
-
Number of EIR reviews responded to 'In Time'
Number of EIR reviews responded to 'In Time'
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Number of Housing Ombudsman cases received
Number of Housing Ombudsman cases received
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Number of Rights of Individuals requests received
Number of Rights of Individuals requests received