% of panel who agree that to continue working in York will have to retrain

% of panel who disagree that to develop their career need to commute out of York

% of panel who agree that to develop their career need to commute out of York

Performance Indicators : Consultation

% of children entering care who have previously been looked after, excluding Short Breaks - (YTD)

Street Lighting - % of cases raised online (Oracle CRM)

STREET CLEANING - Number of issues reported

Street Lighting - Number of issues reported online (Oracle CRM)

YCC & Benefits % Calls Answered - TOTAL

YCC & Benefits % Calls answered in 20 seconds - TOTAL

Benefits % calls answered in 20 seconds - TOTAL

YCC Average Speed of answer - Operators

Under 75 mortality rate from causes considered preventable (2019 definition) (Persons, 3 year range)

% of web chats engaged within service level (20 seconds)

Tonnage commingled - All CYC Vehicles (Weekly Average)

% waste recycled - All CYC Vehicles

Tonnage commingled - All CYC Vehicles

Tonnage composted (green) - All CYC Vehicles

Tonnage recycled - All CYC Vehicles

Tonnage landfilled (AWRP from 2018/19) (inc commercial) - All CYC Vehicles

Number of Complaints (All Stages) - Waste Services

Average sickness days per FTE - Schools - (Rolling 12 Month)

Number of permanent admissions to residential & nursing care homes for younger people (18-64)

Number of customers in long-term residential and nursing care at the period end - (Snapshot)

% of adults (aged 16+) that are physically active (150+ moderate intensity equivalent minutes per week, excl. gardening)