% of Comments responded to 'In Time'

% of Child Complaints responded to 'In Time'

% of Adult Complaints responded to 'In Time'

Number of Child Complaints assessed at Grade 1

Number of Adult Complaints assessed at Green

Number of ICO cases: Not Proven

Number of ICO cases: Upheld

Number of ICO cases: Not Pursued

Number of ICO cases: Partly Upheld

Number of ICO cases: Not Upheld

Number of Rights of Individuals requests responded to 'In Time'

Number of Requests for Information responded to 'In Time'

Number of ICO cases responded to 'In Time'

Number of FOI reviews responded to 'In Time'

Number of EIR reviews responded to 'In Time'

Number of Housing Ombudsman cases received

Number of Rights of Individuals requests received

Number of Requests for Information received

Number of LGSCO cases received

Number of ICO cases received

Number of FOI reviews received

Number of EIR reviews received

Number of Concerns received

Number of Compliments received

Number of 4Cs Complaints received