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Street Lighting - % of cases raised online (Oracle CRM)
Street Lighting - % of cases raised online (Oracle CRM)
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STREET CLEANING - Number of issues reported
STREET CLEANING - Number of issues reported
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Street Lighting - Number of issues reported online (Oracle CRM)
Street Lighting - Number of issues reported online (Oracle CRM)
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YCC & Benefits % Calls Answered - TOTAL
YCC & Benefits % Calls Answered - TOTAL
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YCC & Benefits % Calls answered in 20 seconds - TOTAL
YCC & Benefits % Calls answered in 20 seconds - TOTAL
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Benefits % calls answered in 20 seconds - TOTAL
Benefits % calls answered in 20 seconds - TOTAL
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YCC Average Speed of answer - Operators
YCC Average Speed of answer - Operators
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% of web chats engaged within service level (20 seconds)
% of web chats engaged within service level (20 seconds)
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Tonnage commingled - All CYC Vehicles (Weekly Average)
Tonnage commingled - All CYC Vehicles (Weekly Average)
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% waste recycled - All CYC Vehicles
% waste recycled - All CYC Vehicles
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Tonnage commingled - All CYC Vehicles
Tonnage commingled - All CYC Vehicles
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Tonnage composted (green) - All CYC Vehicles
Tonnage composted (green) - All CYC Vehicles
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Tonnage recycled - All CYC Vehicles
Tonnage recycled - All CYC Vehicles
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Tonnage landfilled (AWRP from 2018/19) (inc commercial) - All CYC Vehicles
Tonnage landfilled (AWRP from 2018/19) (inc commercial) - All CYC Vehicles
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Number of Complaints (All Stages) - Waste Services
Number of Complaints (All Stages) - Waste Services
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% of the panel who speak negatively about the council
% of the panel who speak negatively about the council
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% of the panel who speak positively about the council
% of the panel who speak positively about the council
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% of panel who think that the council and partners are not doing well encoura...
% of panel who think that the council and partners are not doing well encouraging the use of low emission vehicles
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% of panel who think that the council and partners are doing well encouraging...
% of panel who think that the council and partners are doing well encouraging the use of low emission vehicles
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% of panel who think that the council and partners are not doing well helping...
% of panel who think that the council and partners are not doing well helping to reduce carbon footprint
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% of panel who think that the council and partners are doing well helping to ...
% of panel who think that the council and partners are doing well helping to reduce carbon footprint
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% of panel who think that the council and partners are not doing well helping...
% of panel who think that the council and partners are not doing well helping to reduce amount of household waste
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% of panel who think that the council and partners are doing well helping to ...
% of panel who think that the council and partners are doing well helping to reduce amount of household waste
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% of panel who think that the council and partners are not doing well at impr...
% of panel who think that the council and partners are not doing well at improving the quality of streets/public spaces
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% of panel who think that the council and partners are doing well at improvin...
% of panel who think that the council and partners are doing well at improving the quality of streets/public spaces
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