ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)NCPercentage2016/20172016-04-012017-03-31Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)NCPercentage2017/20182017-04-012018-03-31Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)NCPercentage2017/2018_Q42018-01-012018-03-31Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)27.09 %Percentage2018/2019_Q12018-04-012018-06-30Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)27.24 %Percentage2018/20192018-04-012019-03-31Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)20.30 %Percentage2018/2019_Apr2018-04-012018-04-30Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)26.40 %Percentage2018/2019_May2018-05-012018-05-31Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)31.73 %Percentage2018/2019_Jun2018-06-012018-06-30Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)28.02 %Percentage2018/2019_Q22018-07-012018-09-30Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)29.76 %Percentage2018/2019_Jul2018-07-012018-07-31Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)25.41 %Percentage2018/2019_Aug2018-08-012018-08-31Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)28.74 %Percentage2018/2019_Sep2018-09-012018-09-30Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)25.23 %Percentage2018/2019_Oct2018-10-012018-10-31Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)30.29 %Percentage2018/2019_Q32018-10-012018-12-31Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)28.20 %Percentage2018/2019_Nov2018-11-012018-11-30Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)36.78 %Percentage2018/2019_Dec2018-12-012018-12-31Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)28.91 %Percentage2018/2019_Jan2019-01-012019-01-31Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)23.62 %Percentage2018/2019_Q42019-01-012019-03-31Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)20.61 %Percentage2018/2019_Feb2019-02-012019-02-28Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)19.54 %Percentage2018/2019_Mar2019-03-012019-03-31Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)22.04 %Percentage2019/2020_Q12019-04-012019-06-30Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)25.86 %Percentage2019/20202019-04-012020-03-31Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)22.91 %Percentage2019/2020_Apr2019-04-012019-04-30Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)22.62 %Percentage2019/2020_May2019-05-012019-05-31Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)20.28 %Percentage2019/2020_Jun2019-06-012019-06-30Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)23.11 %Percentage2019/2020_Q22019-07-012019-09-30Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)20.15 %Percentage2019/2020_Jul2019-07-012019-07-31Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)22.50 %Percentage2019/2020_Aug2019-08-012019-08-31Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)26.88 %Percentage2019/2020_Sep2019-09-012019-09-30Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)29.98 %Percentage2019/2020_Q32019-10-012019-12-31Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)24.79 %Percentage2019/2020_Oct2019-10-012019-10-31Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)33.53 %Percentage2019/2020_Nov2019-11-012019-11-30Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)30.19 %Percentage2019/2020_Dec2019-12-012019-12-31Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)31.61 %Percentage2019/2020_Jan2020-01-012020-01-31Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)29.08 %Percentage2019/2020_Q42020-01-012020-03-31Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)22.19 %Percentage2019/2020_Feb2020-02-012020-02-29Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)32.34 %Percentage2019/2020_Mar2020-03-012020-03-31Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)33.62 %Percentage2020/2021_Apr2020-04-012020-04-30Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)34.66 %Percentage2020/2021_Q12020-04-012020-06-30Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)31.59 %Percentage2020/20212020-04-012021-03-31Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)34.25 %Percentage2020/2021_May2020-05-012020-05-31Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)35.72 %Percentage2020/2021_Jun2020-06-012020-06-30Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)32.10 %Percentage2020/2021_Q22020-07-012020-09-30Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)29.92 %Percentage2020/2021_Jul2020-07-012020-07-31Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)30.69 %Percentage2020/2021_Aug2020-08-012020-08-31Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)35.13 %Percentage2020/2021_Sep2020-09-012020-09-30Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)34.92 %Percentage2020/2021_Q32020-10-012020-12-31Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)32.02 %Percentage2020/2021_Oct2020-10-012020-10-31Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)35.90 %Percentage2020/2021_Nov2020-11-012020-11-30Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)37.04 %Percentage2020/2021_Dec2020-12-012020-12-31Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)30.50 %Percentage2020/2021_Jan2021-01-012021-01-31Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)26.12 %Percentage2020/2021_Q42021-01-012021-03-31Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)23.82 %Percentage2020/2021_Feb2021-02-012021-02-28Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)23.55 %Percentage2020/2021_Mar2021-03-012021-03-31Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)20.15 %Percentage2021/2022_Apr2021-04-012021-04-30Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)20.98 %Percentage2021/2022_Q12021-04-012021-06-30Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)23.38 %Percentage2021/20222021-04-012022-03-31Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)27.05 %Percentage2021/2022_May2021-05-012021-05-31Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)16.26 %Percentage2021/2022_Jun2021-06-012021-06-30Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)19.73 %Percentage2021/2022_Q22021-07-012021-09-30Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)15.90 %Percentage2021/2022_Jul2021-07-012021-07-31Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)23.21 %Percentage2021/2022_Aug2021-08-012021-08-31Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)20.62 %Percentage2021/2022_Sep2021-09-012021-09-30Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)27.46 %Percentage2021/2022_Q32021-10-012021-12-31Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)26.48 %Percentage2021/2022_Oct2021-10-012021-10-31Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)25.95 %Percentage2021/2022_Nov2021-11-012021-11-30Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)30.48 %Percentage2021/2022_Dec2021-12-012021-12-31Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)25.64 %Percentage2021/2022_Q42022-01-012022-03-31Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)28.67 %Percentage2021/2022_Jan2022-01-012022-01-31Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)24.52 %Percentage2021/2022_Feb2022-02-012022-02-28Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)24.50 %Percentage2021/2022_Mar2022-03-012022-03-31Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)26.28 %Percentage2022/2023_Apr2022-04-012022-04-30Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)17.44 %Percentage2022/20232022-04-012023-03-31Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)18.76 %Percentage2022/2023_Q12022-04-012022-06-30Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)16.68 %Percentage2022/2023_May2022-05-012022-05-31Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)13.75 %Percentage2022/2023_Jun2022-06-012022-06-30Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)15.46 %Percentage2022/2023_Q22022-07-012022-09-30Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)15.75 %Percentage2022/2023_Jul2022-07-012022-07-31Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)17.97 %Percentage2022/2023_Aug2022-08-012022-08-31Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)12.33 %Percentage2022/2023_Sep2022-09-012022-09-30Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)14.82 %Percentage2022/2023_Q32022-10-012022-12-31Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)10.54 %Percentage2022/2023_Oct2022-10-012022-10-31Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)17.04 %Percentage2022/2023_Nov2022-11-012022-11-30Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)17.63 %Percentage2022/2023_Dec2022-12-012022-12-31Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)20.02 %Percentage2022/2023_Q42023-01-012023-03-31Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)19.15 %Percentage2022/2023_Jan2023-01-012023-01-31Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)22.44 %Percentage2022/2023_Feb2023-02-012023-02-28Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)18.86 %Percentage2022/2023_Mar2023-03-012023-03-31Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)17.98 %Percentage2023/20242023-04-012024-03-31Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)16.07 %Percentage2023/2024_Apr2023-04-012023-04-30Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)18.18 %Percentage2023/2024_Q12023-04-012023-06-30Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)17.13 %Percentage2023/2024_May2023-05-012023-05-31Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)20.68 %Percentage2023/2024_Jun2023-06-012023-06-30Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)18.77 %Percentage2023/2024_Jul2023-07-012023-07-31Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)17.75 %Percentage2023/2024_Q22023-07-012023-09-30Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)18.73 %Percentage2023/2024_Aug2023-08-012023-08-31Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)15.99 %Percentage2023/2024_Sep2023-09-012023-09-30Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)22.06 %Percentage2023/2024_Oct2023-10-012023-10-31Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)19.50 %Percentage2023/2024_Q32023-10-012023-12-31Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)15.82 %Percentage2023/2024_Nov2023-11-012023-11-30Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)21.54 %Percentage2023/2024_Dec2023-12-012023-12-31Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)19.71 %Percentage2023/2024_Jan2024-01-012024-01-31Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)16.49 %Percentage2023/2024_Q42024-01-012024-03-31Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)15.08 %Percentage2023/2024_Feb2024-02-012024-02-29Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)14.30 %Percentage2023/2024_Mar2024-03-012024-03-31Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)13.26 %Percentage2024/20252024-04-012025-03-31Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)13.09 %Percentage2024/2025_Apr2024-04-012024-04-30Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)11.49 %Percentage2024/2025_Q12024-04-012024-06-30Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)8.33 %Percentage2024/2025_May2024-05-012024-05-31Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)13.14 %Percentage2024/2025_Jun2024-06-012024-06-30Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)12.51 %Percentage2024/2025_Q22024-07-012024-09-30Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)11.35 %Percentage2024/2025_Jul2024-07-012024-07-31Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)12.30 %Percentage2024/2025_Aug2024-08-012024-08-31Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)14.23 %Percentage2024/2025_Sep2024-09-012024-09-30Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)13.46 %Percentage2024/2025_Q32024-10-012024-12-31Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)14.91 %Percentage2024/2025_Oct2024-10-012024-10-31Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)16.18 %Percentage2024/2025_Nov2024-11-012024-11-30Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)9.55 %Percentage2024/2025_Dec2024-12-012024-12-31Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)16.14 %Percentage2024/2025_Q42025-01-012025-03-31Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)16.83 %Percentage2024/2025_Jan2025-01-012025-01-31Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)12.40 %Percentage2024/2025_Feb2025-02-012025-02-28Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)20.62 %Percentage2024/2025_Mar2025-03-012025-03-31Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)NAPercentage2025/2026_Q12025-04-012025-06-30Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)19.32 %Percentage2025/2026_Apr2025-04-012025-04-30Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)NAPercentage2025/2026_May2025-05-012025-05-31Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)NAPercentage2025/2026_Jun2025-06-012025-06-30Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)NAPercentage2025/2026_Jul2025-07-012025-07-31Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)NAPercentage2025/2026_Q22025-07-012025-09-30Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)NAPercentage2025/2026_Aug2025-08-012025-08-31Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)NAPercentage2025/2026_Sep2025-09-012025-09-30Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)NAPercentage2025/2026_Q32025-10-012025-12-31Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)NAPercentage2025/2026_Oct2025-10-012025-10-31Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)NAPercentage2025/2026_Nov2025-11-012025-11-30Monthly ASC01b% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)NAPercentage2025/2026_Dec2025-12-012025-12-31Monthly