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    [160,"YCC057","YCC Average Speed of answer - Operators","00:00:22","Time","2023/2024_Apr","2023-04-01","2023-04-30","Weekly"],
    [161,"YCC057","YCC Average Speed of answer - Operators","00:00:15","Time","2023/2024_Q1","2023-04-01","2023-06-30","Weekly"],
    [162,"YCC057","YCC Average Speed of answer - Operators","00:00:12","Time","2023/2024_May","2023-05-01","2023-05-31","Weekly"],
    [163,"YCC057","YCC Average Speed of answer - Operators","00:00:11","Time","2023/2024_Jun","2023-06-01","2023-06-30","Weekly"],
    [164,"YCC057","YCC Average Speed of answer - Operators","00:00:12","Time","2023/2024_Jul","2023-07-01","2023-07-31","Weekly"],
    [165,"YCC057","YCC Average Speed of answer - Operators","00:00:10","Time","2023/2024_Q2","2023-07-01","2023-09-30","Weekly"],
    [166,"YCC057","YCC Average Speed of answer - Operators","00:00:10","Time","2023/2024_Aug","2023-08-01","2023-08-31","Weekly"],
    [167,"YCC057","YCC Average Speed of answer - Operators","00:00:09","Time","2023/2024_Sep","2023-09-01","2023-09-30","Weekly"],
    [168,"YCC057","YCC Average Speed of answer - Operators","00:00:09","Time","2023/2024_Oct","2023-10-01","2023-10-31","Weekly"],
    [169,"YCC057","YCC Average Speed of answer - Operators","00:00:12","Time","2023/2024_Q3","2023-10-01","2023-12-31","Weekly"],
    [170,"YCC057","YCC Average Speed of answer - Operators","00:00:13","Time","2023/2024_Nov","2023-11-01","2023-11-30","Weekly"],
    [171,"YCC057","YCC Average Speed of answer - Operators","00:00:16","Time","2023/2024_Dec","2023-12-01","2023-12-31","Weekly"],
    [172,"YCC057","YCC Average Speed of answer - Operators","00:00:13","Time","2023/2024_Jan","2024-01-01","2024-01-31","Weekly"],
    [173,"YCC057","YCC Average Speed of answer - Operators","00:00:13","Time","2023/2024_Q4","2024-01-01","2024-03-31","Weekly"],
    [174,"YCC057","YCC Average Speed of answer - Operators","00:00:10","Time","2023/2024_Feb","2024-02-01","2024-02-29","Weekly"],
    [175,"YCC057","YCC Average Speed of answer - Operators","00:00:16","Time","2023/2024_Mar","2024-03-01","2024-03-31","Weekly"],
    [176,"YCC057","YCC Average Speed of answer - Operators","00:00:42","Time","2024/2025","2024-04-01","2025-03-31","Weekly"],
    [177,"YCC057","YCC Average Speed of answer - Operators","00:00:42","Time","2024/2025_Q1","2024-04-01","2024-06-30","Weekly"],
    [178,"YCC057","YCC Average Speed of answer - Operators","00:00:32","Time","2024/2025_Apr","2024-04-01","2024-04-30","Weekly"],
    [179,"YCC057","YCC Average Speed of answer - Operators","00:00:21","Time","2024/2025_May","2024-05-01","2024-05-31","Weekly"],
    [180,"YCC057","YCC Average Speed of answer - Operators","00:01:19","Time","2024/2025_Jun","2024-06-01","2024-06-30","Weekly"],
    [181,"YCC057","YCC Average Speed of answer - Operators","00:01:05","Time","2024/2025_Q2","2024-07-01","2024-09-30","Weekly"],
    [182,"YCC057","YCC Average Speed of answer - Operators","00:01:54","Time","2024/2025_Jul","2024-07-01","2024-07-31","Weekly"],
    [183,"YCC057","YCC Average Speed of answer - Operators","00:00:34","Time","2024/2025_Aug","2024-08-01","2024-08-31","Weekly"],
    [184,"YCC057","YCC Average Speed of answer - Operators","00:00:31","Time","2024/2025_Sep","2024-09-01","2024-09-30","Weekly"],
    [185,"YCC057","YCC Average Speed of answer - Operators","00:00:25","Time","2024/2025_Q3","2024-10-01","2024-12-31","Weekly"],
    [186,"YCC057","YCC Average Speed of answer - Operators","00:00:29","Time","2024/2025_Oct","2024-10-01","2024-10-31","Weekly"],
    [187,"YCC057","YCC Average Speed of answer - Operators","00:00:25","Time","2024/2025_Nov","2024-11-01","2024-11-30","Weekly"],
    [188,"YCC057","YCC Average Speed of answer - Operators","00:00:19","Time","2024/2025_Dec","2024-12-01","2024-12-31","Weekly"],
    [189,"YCC057","YCC Average Speed of answer - Operators","00:00:22","Time","2024/2025_Q4","2025-01-01","2025-03-31","Weekly"],
    [190,"YCC057","YCC Average Speed of answer - Operators","00:00:23","Time","2024/2025_Jan","2025-01-01","2025-01-31","Weekly"],
    [191,"YCC057","YCC Average Speed of answer - Operators","00:00:19","Time","2024/2025_Feb","2025-02-01","2025-02-28","Weekly"],
    [192,"YCC057","YCC Average Speed of answer - Operators","00:00:24","Time","2024/2025_Mar","2025-03-01","2025-03-31","Weekly"],
    [193,"YCC057","YCC Average Speed of answer - Operators","00:01:26","Time","2025/2026_Apr","2025-04-01","2025-04-30","Weekly"],
    [194,"YCC057","YCC Average Speed of answer - Operators","00:01:11","Time","2025/2026_Q1","2025-04-01","2025-06-30","Weekly"],
    [195,"YCC057","YCC Average Speed of answer - Operators","00:00:54","Time","2025/2026_May","2025-05-01","2025-05-31","Weekly"],
    [196,"YCC057","YCC Average Speed of answer - Operators","00:01:10","Time","2025/2026_Jun","2025-06-01","2025-06-30","Weekly"],
    [197,"YCC057","YCC Average Speed of answer - Operators","00:01:08","Time","2025/2026_Jul","2025-07-01","2025-07-31","Weekly"],
    [198,"YCC057","YCC Average Speed of answer - Operators","00:02:47","Time","2025/2026_Q2","2025-07-01","2025-09-30","Weekly"],
    [199,"YCC057","YCC Average Speed of answer - Operators","00:02:44","Time","2025/2026_Aug","2025-08-01","2025-08-31","Weekly"],
    [200,"YCC057","YCC Average Speed of answer - Operators","00:04:58","Time","2025/2026_Sep","2025-09-01","2025-09-30","Weekly"],
    [201,"YCC057","YCC Average Speed of answer - Operators","00:01:30","Time","2025/2026_Q3","2025-10-01","2025-12-31","Weekly"],
    [202,"YCC057","YCC Average Speed of answer - Operators","00:01:32","Time","2025/2026_Oct","2025-10-01","2025-10-31","Weekly"],
    [203,"YCC057","YCC Average Speed of answer - Operators","00:01:26","Time","2025/2026_Nov","2025-11-01","2025-11-30","Weekly"],
    [204,"YCC057","YCC Average Speed of answer - Operators","00:00:43","Time","2025/2026_Dec","2025-12-01","2025-12-31","Weekly"]
]}