﻿_id	KpiId	KpiName	Value	DataType	Period	StartDate	EndDate	CollectionFrequency
1	TAP37d	% of the Talkabout panel reporting a ‘poor’ experience when they last contacted the council about a service	19.72 %	Percentage	2023/2024	2023-04-01	2024-03-31	Quarterly
2	TAP37d	% of the Talkabout panel reporting a ‘poor’ experience when they last contacted the council about a service	19.72 %	Percentage	2023/2024_Q3	2023-10-01	2023-12-31	Quarterly
3	TAP37d	% of the Talkabout panel reporting a ‘poor’ experience when they last contacted the council about a service	22.84 %	Percentage	2024/2025_Q1	2024-04-01	2024-06-30	Quarterly
4	TAP37d	% of the Talkabout panel reporting a ‘poor’ experience when they last contacted the council about a service	22.71 %	Percentage	2024/2025	2024-04-01	2025-03-31	Quarterly
5	TAP37d	% of the Talkabout panel reporting a ‘poor’ experience when they last contacted the council about a service	22.71 %	Percentage	2024/2025_Q3	2024-10-01	2024-12-31	Quarterly
6	TAP37d	% of the Talkabout panel reporting a ‘poor’ experience when they last contacted the council about a service	25.24 %	Percentage	2025/2026_Q1	2025-04-01	2025-06-30	Quarterly
