_id	KpiId	KpiName	Value	DataType	Period	StartDate	EndDate	CollectionFrequency
1	IG22a	% of Grade 1 4Cs Complaints responded to 'In Time'	75.40 %	Percentage	2016/2017	2016-04-01	2017-03-31	Monthly
2	IG22a	% of Grade 1 4Cs Complaints responded to 'In Time'	75.40 %	Percentage	2016/2017_Q4	2017-01-01	2017-03-31	Monthly
3	IG22a	% of Grade 1 4Cs Complaints responded to 'In Time'	58.76 %	Percentage	2017/2018	2017-04-01	2018-03-31	Monthly
4	IG22a	% of Grade 1 4Cs Complaints responded to 'In Time'	73.20 %	Percentage	2017/2018_Q1	2017-04-01	2017-06-30	Monthly
5	IG22a	% of Grade 1 4Cs Complaints responded to 'In Time'	60.97 %	Percentage	2017/2018_Q2	2017-07-01	2017-09-30	Monthly
6	IG22a	% of Grade 1 4Cs Complaints responded to 'In Time'	65.60 %	Percentage	2017/2018_Q3	2017-10-01	2017-12-31	Monthly
7	IG22a	% of Grade 1 4Cs Complaints responded to 'In Time'	52.50 %	Percentage	2017/2018_Q4	2018-01-01	2018-03-31	Monthly
8	IG22a	% of Grade 1 4Cs Complaints responded to 'In Time'	39.60 %	Percentage	2018/2019_Q1	2018-04-01	2018-06-30	Monthly
9	IG22a	% of Grade 1 4Cs Complaints responded to 'In Time'	56.90 %	Percentage	2018/2019	2018-04-01	2019-03-31	Monthly
10	IG22a	% of Grade 1 4Cs Complaints responded to 'In Time'	49.44 %	Percentage	2018/2019_Q2	2018-07-01	2018-09-30	Monthly
11	IG22a	% of Grade 1 4Cs Complaints responded to 'In Time'	50.10 %	Percentage	2018/2019_Q3	2018-10-01	2018-12-31	Monthly
12	IG22a	% of Grade 1 4Cs Complaints responded to 'In Time'	56.90 %	Percentage	2018/2019_Q4	2019-01-01	2019-03-31	Monthly
13	IG22a	% of Grade 1 4Cs Complaints responded to 'In Time'	56.10 %	Percentage	2019/2020_Q1	2019-04-01	2019-06-30	Monthly
14	IG22a	% of Grade 1 4Cs Complaints responded to 'In Time'	78.95 %	Percentage	2019/2020	2019-04-01	2020-03-31	Monthly
15	IG22a	% of Grade 1 4Cs Complaints responded to 'In Time'	77.00 %	Percentage	2019/2020_Q2	2019-07-01	2019-09-30	Monthly
16	IG22a	% of Grade 1 4Cs Complaints responded to 'In Time'	80.36 %	Percentage	2019/2020_Q3	2019-10-01	2019-12-31	Monthly
17	IG22a	% of Grade 1 4Cs Complaints responded to 'In Time'	78.95 %	Percentage	2019/2020_Q4	2020-01-01	2020-03-31	Monthly
18	IG22a	% of Grade 1 4Cs Complaints responded to 'In Time'	68.65 %	Percentage	2020/2021_Q1	2020-04-01	2020-06-30	Monthly
19	IG22a	% of Grade 1 4Cs Complaints responded to 'In Time'	94.00 %	Percentage	2020/2021	2020-04-01	2021-03-31	Monthly
20	IG22a	% of Grade 1 4Cs Complaints responded to 'In Time'	88.48 %	Percentage	2020/2021_Q2	2020-07-01	2020-09-30	Monthly
21	IG22a	% of Grade 1 4Cs Complaints responded to 'In Time'	80.79 %	Percentage	2020/2021_Q3	2020-10-01	2020-12-31	Monthly
22	IG22a	% of Grade 1 4Cs Complaints responded to 'In Time'	94.00 %	Percentage	2020/2021_Q4	2021-01-01	2021-03-31	Monthly
23	IG22a	% of Grade 1 4Cs Complaints responded to 'In Time'	80.71 %	Percentage	2021/2022	2021-04-01	2022-03-31	Monthly
24	IG22a	% of Grade 1 4Cs Complaints responded to 'In Time'	50.00 %	Percentage	2021/2022_Apr	2021-04-01	2021-04-30	Monthly
25	IG22a	% of Grade 1 4Cs Complaints responded to 'In Time'	50.00 %	Percentage	2021/2022_Q1	2021-04-01	2021-06-30	Monthly
26	IG22a	% of Grade 1 4Cs Complaints responded to 'In Time'	53.85 %	Percentage	2021/2022_May	2021-05-01	2021-05-31	Monthly
27	IG22a	% of Grade 1 4Cs Complaints responded to 'In Time'	47.37 %	Percentage	2021/2022_Jun	2021-06-01	2021-06-30	Monthly
28	IG22a	% of Grade 1 4Cs Complaints responded to 'In Time'	57.69 %	Percentage	2021/2022_Jul	2021-07-01	2021-07-31	Monthly
29	IG22a	% of Grade 1 4Cs Complaints responded to 'In Time'	80.41 %	Percentage	2021/2022_Q2	2021-07-01	2021-09-30	Monthly
30	IG22a	% of Grade 1 4Cs Complaints responded to 'In Time'	84.09 %	Percentage	2021/2022_Aug	2021-08-01	2021-08-31	Monthly
31	IG22a	% of Grade 1 4Cs Complaints responded to 'In Time'	96.30 %	Percentage	2021/2022_Sep	2021-09-01	2021-09-30	Monthly
32	IG22a	% of Grade 1 4Cs Complaints responded to 'In Time'	95.59 %	Percentage	2021/2022_Q3	2021-10-01	2021-12-31	Monthly
33	IG22a	% of Grade 1 4Cs Complaints responded to 'In Time'	87.88 %	Percentage	2021/2022_Oct	2021-10-01	2021-10-31	Monthly
34	IG22a	% of Grade 1 4Cs Complaints responded to 'In Time'	98.21 %	Percentage	2021/2022_Nov	2021-11-01	2021-11-30	Monthly
35	IG22a	% of Grade 1 4Cs Complaints responded to 'In Time'	97.87 %	Percentage	2021/2022_Dec	2021-12-01	2021-12-31	Monthly
36	IG22a	% of Grade 1 4Cs Complaints responded to 'In Time'	97.41 %	Percentage	2021/2022_Q4	2022-01-01	2022-03-31	Monthly
37	IG22a	% of Grade 1 4Cs Complaints responded to 'In Time'	96.15 %	Percentage	2021/2022_Jan	2022-01-01	2022-01-31	Monthly
38	IG22a	% of Grade 1 4Cs Complaints responded to 'In Time'	97.06 %	Percentage	2021/2022_Feb	2022-02-01	2022-02-28	Monthly
39	IG22a	% of Grade 1 4Cs Complaints responded to 'In Time'	100.00 %	Percentage	2021/2022_Mar	2022-03-01	2022-03-31	Monthly
40	IG22a	% of Grade 1 4Cs Complaints responded to 'In Time'	73.17 %	Percentage	2022/2023_Apr	2022-04-01	2022-04-30	Monthly
41	IG22a	% of Grade 1 4Cs Complaints responded to 'In Time'	86.15 %	Percentage	2022/2023	2022-04-01	2023-03-31	Monthly
42	IG22a	% of Grade 1 4Cs Complaints responded to 'In Time'	89.02 %	Percentage	2022/2023_Q1	2022-04-01	2022-06-30	Monthly
43	IG22a	% of Grade 1 4Cs Complaints responded to 'In Time'	96.83 %	Percentage	2022/2023_May	2022-05-01	2022-05-31	Monthly
44	IG22a	% of Grade 1 4Cs Complaints responded to 'In Time'	91.67 %	Percentage	2022/2023_Jun	2022-06-01	2022-06-30	Monthly
45	IG22a	% of Grade 1 4Cs Complaints responded to 'In Time'	82.73 %	Percentage	2022/2023_Q2	2022-07-01	2022-09-30	Monthly
46	IG22a	% of Grade 1 4Cs Complaints responded to 'In Time'	81.82 %	Percentage	2022/2023_Jul	2022-07-01	2022-07-31	Monthly
47	IG22a	% of Grade 1 4Cs Complaints responded to 'In Time'	80.43 %	Percentage	2022/2023_Aug	2022-08-01	2022-08-31	Monthly
48	IG22a	% of Grade 1 4Cs Complaints responded to 'In Time'	85.71 %	Percentage	2022/2023_Sep	2022-09-01	2022-09-30	Monthly
49	IG22a	% of Grade 1 4Cs Complaints responded to 'In Time'	77.36 %	Percentage	2022/2023_Oct	2022-10-01	2022-10-31	Monthly
50	IG22a	% of Grade 1 4Cs Complaints responded to 'In Time'	83.48 %	Percentage	2022/2023_Q3	2022-10-01	2022-12-31	Monthly
51	IG22a	% of Grade 1 4Cs Complaints responded to 'In Time'	94.59 %	Percentage	2022/2023_Nov	2022-11-01	2022-11-30	Monthly
52	IG22a	% of Grade 1 4Cs Complaints responded to 'In Time'	80.00 %	Percentage	2022/2023_Dec	2022-12-01	2022-12-31	Monthly
53	IG22a	% of Grade 1 4Cs Complaints responded to 'In Time'	89.22 %	Percentage	2022/2023_Q4	2023-01-01	2023-03-31	Monthly
54	IG22a	% of Grade 1 4Cs Complaints responded to 'In Time'	83.02 %	Percentage	2022/2023_Jan	2023-01-01	2023-01-31	Monthly
55	IG22a	% of Grade 1 4Cs Complaints responded to 'In Time'	90.91 %	Percentage	2022/2023_Feb	2023-02-01	2023-02-28	Monthly
56	IG22a	% of Grade 1 4Cs Complaints responded to 'In Time'	100.00 %	Percentage	2022/2023_Mar	2023-03-01	2023-03-31	Monthly
57	IG22a	% of Grade 1 4Cs Complaints responded to 'In Time'	66.32 %	Percentage	2023/2024	2023-04-01	2024-03-31	Monthly
58	IG22a	% of Grade 1 4Cs Complaints responded to 'In Time'	76.00 %	Percentage	2023/2024_Apr	2023-04-01	2023-04-30	Monthly
59	IG22a	% of Grade 1 4Cs Complaints responded to 'In Time'	69.74 %	Percentage	2023/2024_Q1	2023-04-01	2023-06-30	Monthly
60	IG22a	% of Grade 1 4Cs Complaints responded to 'In Time'	80.77 %	Percentage	2023/2024_May	2023-05-01	2023-05-31	Monthly
61	IG22a	% of Grade 1 4Cs Complaints responded to 'In Time'	52.00 %	Percentage	2023/2024_Jun	2023-06-01	2023-06-30	Monthly
62	IG22a	% of Grade 1 4Cs Complaints responded to 'In Time'	65.00 %	Percentage	2023/2024_Jul	2023-07-01	2023-07-31	Monthly
63	IG22a	% of Grade 1 4Cs Complaints responded to 'In Time'	62.12 %	Percentage	2023/2024_Q2	2023-07-01	2023-09-30	Monthly
64	IG22a	% of Grade 1 4Cs Complaints responded to 'In Time'	62.07 %	Percentage	2023/2024_Aug	2023-08-01	2023-08-31	Monthly
65	IG22a	% of Grade 1 4Cs Complaints responded to 'In Time'	58.82 %	Percentage	2023/2024_Sep	2023-09-01	2023-09-30	Monthly
66	IG22a	% of Grade 1 4Cs Complaints responded to 'In Time'	66.67 %	Percentage	2023/2024_Oct	2023-10-01	2023-10-31	Monthly
67	IG22a	% of Grade 1 4Cs Complaints responded to 'In Time'	66.00 %	Percentage	2023/2024_Q3	2023-10-01	2023-12-31	Monthly
68	IG22a	% of Grade 1 4Cs Complaints responded to 'In Time'	42.86 %	Percentage	2023/2024_Nov	2023-11-01	2023-11-30	Monthly
69	IG22a	% of Grade 1 4Cs Complaints responded to 'In Time'	83.33 %	Percentage	2023/2024_Dec	2023-12-01	2023-12-31	Monthly
70	IG22a	% of Grade 1 4Cs Complaints responded to 'In Time'	71.43 %	Percentage	2023/2024_Jan	2024-01-01	2024-01-31	Monthly
71	IG22a	% of Grade 1 4Cs Complaints responded to 'In Time'	66.67 %	Percentage	2023/2024_Q4	2024-01-01	2024-03-31	Monthly
72	IG22a	% of Grade 1 4Cs Complaints responded to 'In Time'	62.50 %	Percentage	2023/2024_Feb	2024-02-01	2024-02-29	Monthly
73	IG22a	% of Grade 1 4Cs Complaints responded to 'In Time'	66.67 %	Percentage	2023/2024_Mar	2024-03-01	2024-03-31	Monthly
74	IG22a	% of Grade 1 4Cs Complaints responded to 'In Time'	70.64 %	Percentage	2024/2025	2024-04-01	2025-03-31	Monthly
75	IG22a	% of Grade 1 4Cs Complaints responded to 'In Time'	46.40 %	Percentage	2024/2025_Q1	2024-04-01	2024-06-30	Monthly
76	IG22a	% of Grade 1 4Cs Complaints responded to 'In Time'	41.86 %	Percentage	2024/2025_Apr	2024-04-01	2024-04-30	Monthly
77	IG22a	% of Grade 1 4Cs Complaints responded to 'In Time'	35.56 %	Percentage	2024/2025_May	2024-05-01	2024-05-31	Monthly
78	IG22a	% of Grade 1 4Cs Complaints responded to 'In Time'	64.86 %	Percentage	2024/2025_Jun	2024-06-01	2024-06-30	Monthly
79	IG22a	% of Grade 1 4Cs Complaints responded to 'In Time'	71.53 %	Percentage	2024/2025_Q2	2024-07-01	2024-09-30	Monthly
80	IG22a	% of Grade 1 4Cs Complaints responded to 'In Time'	56.67 %	Percentage	2024/2025_Jul	2024-07-01	2024-07-31	Monthly
81	IG22a	% of Grade 1 4Cs Complaints responded to 'In Time'	68.42 %	Percentage	2024/2025_Aug	2024-08-01	2024-08-31	Monthly
82	IG22a	% of Grade 1 4Cs Complaints responded to 'In Time'	82.46 %	Percentage	2024/2025_Sep	2024-09-01	2024-09-30	Monthly
83	IG22a	% of Grade 1 4Cs Complaints responded to 'In Time'	79.76 %	Percentage	2024/2025_Q3	2024-10-01	2024-12-31	Monthly
84	IG22a	% of Grade 1 4Cs Complaints responded to 'In Time'	87.50 %	Percentage	2024/2025_Oct	2024-10-01	2024-10-31	Monthly
85	IG22a	% of Grade 1 4Cs Complaints responded to 'In Time'	86.15 %	Percentage	2024/2025_Nov	2024-11-01	2024-11-30	Monthly
86	IG22a	% of Grade 1 4Cs Complaints responded to 'In Time'	56.41 %	Percentage	2024/2025_Dec	2024-12-01	2024-12-31	Monthly
87	IG22a	% of Grade 1 4Cs Complaints responded to 'In Time'	78.41 %	Percentage	2024/2025_Q4	2025-01-01	2025-03-31	Monthly
88	IG22a	% of Grade 1 4Cs Complaints responded to 'In Time'	72.22 %	Percentage	2024/2025_Jan	2025-01-01	2025-01-31	Monthly
89	IG22a	% of Grade 1 4Cs Complaints responded to 'In Time'	77.27 %	Percentage	2024/2025_Feb	2025-02-01	2025-02-28	Monthly
90	IG22a	% of Grade 1 4Cs Complaints responded to 'In Time'	85.71 %	Percentage	2024/2025_Mar	2025-03-01	2025-03-31	Monthly
91	IG22a	% of Grade 1 4Cs Complaints responded to 'In Time'	76.19 %	Percentage	2025/2026_Apr	2025-04-01	2025-04-30	Monthly
92	IG22a	% of Grade 1 4Cs Complaints responded to 'In Time'	81.05 %	Percentage	2025/2026_Q1	2025-04-01	2025-06-30	Monthly
93	IG22a	% of Grade 1 4Cs Complaints responded to 'In Time'	83.33 %	Percentage	2025/2026_May	2025-05-01	2025-05-31	Monthly
94	IG22a	% of Grade 1 4Cs Complaints responded to 'In Time'	88.24 %	Percentage	2025/2026_Jun	2025-06-01	2025-06-30	Monthly
95	IG22a	% of Grade 1 4Cs Complaints responded to 'In Time'	78.57 %	Percentage	2025/2026_Jul	2025-07-01	2025-07-31	Monthly
96	IG22a	% of Grade 1 4Cs Complaints responded to 'In Time'	35.29 %	Percentage	2025/2026_Q2	2025-07-01	2025-09-30	Monthly
97	IG22a	% of Grade 1 4Cs Complaints responded to 'In Time'	66.67 %	Percentage	2025/2026_Aug	2025-08-01	2025-08-31	Monthly
98	IG22a	% of Grade 1 4Cs Complaints responded to 'In Time'	100.00 %	Percentage	2025/2026_Sep	2025-09-01	2025-09-30	Monthly
99	IG22a	% of Grade 1 4Cs Complaints responded to 'In Time'	66.10 %	Percentage	2025/2026_Q3	2025-10-01	2025-12-31	Monthly
100	IG22a	% of Grade 1 4Cs Complaints responded to 'In Time'	85.71 %	Percentage	2025/2026_Oct	2025-10-01	2025-10-31	Monthly
101	IG22a	% of Grade 1 4Cs Complaints responded to 'In Time'	50.00 %	Percentage	2025/2026_Nov	2025-11-01	2025-11-30	Monthly
102	IG22a	% of Grade 1 4Cs Complaints responded to 'In Time'	81.82 %	Percentage	2025/2026_Dec	2025-12-01	2025-12-31	Monthly