﻿_id	KpiId	KpiName	Value	DataType	Period	StartDate	EndDate	CollectionFrequency
1	CFD03	Number of external calls answered within 20 seconds - CYC	158844.00 Number	Number	2014/2015_Q1	2014-04-01	2014-06-30	Quarterly
2	CFD03	Number of external calls answered within 20 seconds - CYC	623686.00 Number	Number	2014/2015	2014-04-01	2015-03-31	Quarterly
3	CFD03	Number of external calls answered within 20 seconds - CYC	154682.00 Number	Number	2014/2015_Q2	2014-07-01	2014-09-30	Quarterly
4	CFD03	Number of external calls answered within 20 seconds - CYC	138160.00 Number	Number	2014/2015_Q3	2014-10-01	2014-12-31	Quarterly
5	CFD03	Number of external calls answered within 20 seconds - CYC	172000.00 Number	Number	2014/2015_Q4	2015-01-01	2015-03-31	Quarterly
6	CFD03	Number of external calls answered within 20 seconds - CYC	164350.00 Number	Number	2015/2016_Q1	2015-04-01	2015-06-30	Quarterly
7	CFD03	Number of external calls answered within 20 seconds - CYC	672088.00 Number	Number	2015/2016	2015-04-01	2016-03-31	Quarterly
8	CFD03	Number of external calls answered within 20 seconds - CYC	170718.00 Number	Number	2015/2016_Q2	2015-07-01	2015-09-30	Quarterly
9	CFD03	Number of external calls answered within 20 seconds - CYC	162933.00 Number	Number	2015/2016_Q3	2015-10-01	2015-12-31	Quarterly
10	CFD03	Number of external calls answered within 20 seconds - CYC	174087.00 Number	Number	2015/2016_Q4	2016-01-01	2016-03-31	Quarterly
11	CFD03	Number of external calls answered within 20 seconds - CYC	171176.00 Number	Number	2016/2017_Q1	2016-04-01	2016-06-30	Quarterly
12	CFD03	Number of external calls answered within 20 seconds - CYC	629381.00 Number	Number	2016/2017	2016-04-01	2017-03-31	Quarterly
13	CFD03	Number of external calls answered within 20 seconds - CYC	154248.00 Number	Number	2016/2017_Q2	2016-07-01	2016-09-30	Quarterly
14	CFD03	Number of external calls answered within 20 seconds - CYC	144580.00 Number	Number	2016/2017_Q3	2016-10-01	2016-12-31	Quarterly
15	CFD03	Number of external calls answered within 20 seconds - CYC	159377.00 Number	Number	2016/2017_Q4	2017-01-01	2017-03-31	Quarterly
16	CFD03	Number of external calls answered within 20 seconds - CYC	548748.00 Number	Number	2017/2018	2017-04-01	2018-03-31	Quarterly
17	CFD03	Number of external calls answered within 20 seconds - CYC	146073.00 Number	Number	2017/2018_Q1	2017-04-01	2017-06-30	Quarterly
18	CFD03	Number of external calls answered within 20 seconds - CYC	145008.00 Number	Number	2017/2018_Q2	2017-07-01	2017-09-30	Quarterly
19	CFD03	Number of external calls answered within 20 seconds - CYC	127697.00 Number	Number	2017/2018_Q3	2017-10-01	2017-12-31	Quarterly
20	CFD03	Number of external calls answered within 20 seconds - CYC	129970.00 Number	Number	2017/2018_Q4	2018-01-01	2018-03-31	Quarterly
21	CFD03	Number of external calls answered within 20 seconds - CYC	123081.00 Number	Number	2018/2019_Q1	2018-04-01	2018-06-30	Quarterly
22	CFD03	Number of external calls answered within 20 seconds - CYC	NA	Number	2018/2019	2018-04-01	2019-03-31	Quarterly
23	CFD03	Number of external calls answered within 20 seconds - CYC	NA	Number	2018/2019_Q2	2018-07-01	2018-09-30	Quarterly
24	CFD03	Number of external calls answered within 20 seconds - CYC	NA	Number	2018/2019_Q3	2018-10-01	2018-12-31	Quarterly
25	CFD03	Number of external calls answered within 20 seconds - CYC	NA	Number	2018/2019_Q4	2019-01-01	2019-03-31	Quarterly
