{"help": "https://data.yorkopendata.org/en/api/3/action/help_show?name=datastore_search", "success": true, "result": {"include_total": true, "limit": 100, "records_format": "objects", "resource_id": "4d24aa67-c4f0-4561-ac3c-bd77d944d40a", "total_estimation_threshold": null, "records": [{"_id":1,"KpiId":"YCC157","KpiName":"YCC % calls answered in 20 seconds - Benefits TOTAL","Value":"33.10 %","DataType":"Percentage","Period":"2013/2014_Q1","StartDate":"2013-04-01","EndDate":"2013-06-30","CollectionFrequency":"Weekly"},{"_id":2,"KpiId":"YCC157","KpiName":"YCC % calls answered in 20 seconds - Benefits TOTAL","Value":"43.70 %","DataType":"Percentage","Period":"2013/2014","StartDate":"2013-04-01","EndDate":"2014-03-31","CollectionFrequency":"Weekly"},{"_id":3,"KpiId":"YCC157","KpiName":"YCC % calls answered in 20 seconds - Benefits TOTAL","Value":"47.10 %","DataType":"Percentage","Period":"2013/2014_Q2","StartDate":"2013-07-01","EndDate":"2013-09-30","CollectionFrequency":"Weekly"},{"_id":4,"KpiId":"YCC157","KpiName":"YCC % calls answered in 20 seconds - Benefits TOTAL","Value":"48.80 %","DataType":"Percentage","Period":"2013/2014_Q3","StartDate":"2013-10-01","EndDate":"2013-12-31","CollectionFrequency":"Weekly"},{"_id":5,"KpiId":"YCC157","KpiName":"YCC % calls answered in 20 seconds - Benefits TOTAL","Value":"50.70 %","DataType":"Percentage","Period":"2013/2014_Q4","StartDate":"2014-01-01","EndDate":"2014-03-31","CollectionFrequency":"Weekly"},{"_id":6,"KpiId":"YCC157","KpiName":"YCC % calls answered in 20 seconds - Benefits TOTAL","Value":"49.10 %","DataType":"Percentage","Period":"2014/2015_Q1","StartDate":"2014-04-01","EndDate":"2014-06-30","CollectionFrequency":"Weekly"},{"_id":7,"KpiId":"YCC157","KpiName":"YCC % calls answered in 20 seconds - Benefits TOTAL","Value":"51.30 %","DataType":"Percentage","Period":"2014/2015_Apr","StartDate":"2014-04-01","EndDate":"2014-04-30","CollectionFrequency":"Weekly"},{"_id":8,"KpiId":"YCC157","KpiName":"YCC % calls answered in 20 seconds - Benefits TOTAL","Value":"48.60 %","DataType":"Percentage","Period":"2014/2015","StartDate":"2014-04-01","EndDate":"2015-03-31","CollectionFrequency":"Weekly"},{"_id":9,"KpiId":"YCC157","KpiName":"YCC % calls answered in 20 seconds - Benefits TOTAL","Value":"44.50 %","DataType":"Percentage","Period":"2014/2015_May","StartDate":"2014-05-01","EndDate":"2014-05-31","CollectionFrequency":"Weekly"},{"_id":10,"KpiId":"YCC157","KpiName":"YCC % calls answered in 20 seconds - Benefits TOTAL","Value":"51.40 %","DataType":"Percentage","Period":"2014/2015_Jun","StartDate":"2014-06-01","EndDate":"2014-06-30","CollectionFrequency":"Weekly"},{"_id":11,"KpiId":"YCC157","KpiName":"YCC % calls answered in 20 seconds - Benefits TOTAL","Value":"45.90 %","DataType":"Percentage","Period":"2014/2015_Q2","StartDate":"2014-07-01","EndDate":"2014-09-30","CollectionFrequency":"Weekly"},{"_id":12,"KpiId":"YCC157","KpiName":"YCC % calls answered in 20 seconds - Benefits TOTAL","Value":"52.60 %","DataType":"Percentage","Period":"2014/2015_Jul","StartDate":"2014-07-01","EndDate":"2014-07-31","CollectionFrequency":"Weekly"},{"_id":13,"KpiId":"YCC157","KpiName":"YCC % calls answered in 20 seconds - Benefits TOTAL","Value":"48.50 %","DataType":"Percentage","Period":"2014/2015_Aug","StartDate":"2014-08-01","EndDate":"2014-08-31","CollectionFrequency":"Weekly"},{"_id":14,"KpiId":"YCC157","KpiName":"YCC % calls answered in 20 seconds - Benefits TOTAL","Value":"37.80 %","DataType":"Percentage","Period":"2014/2015_Sep","StartDate":"2014-09-01","EndDate":"2014-09-30","CollectionFrequency":"Weekly"},{"_id":15,"KpiId":"YCC157","KpiName":"YCC % calls answered in 20 seconds - Benefits TOTAL","Value":"51.40 %","DataType":"Percentage","Period":"2014/2015_Q3","StartDate":"2014-10-01","EndDate":"2014-12-31","CollectionFrequency":"Weekly"},{"_id":16,"KpiId":"YCC157","KpiName":"YCC % calls answered in 20 seconds - Benefits TOTAL","Value":"54.30 %","DataType":"Percentage","Period":"2014/2015_Oct","StartDate":"2014-10-01","EndDate":"2014-10-31","CollectionFrequency":"Weekly"},{"_id":17,"KpiId":"YCC157","KpiName":"YCC % calls answered in 20 seconds - Benefits TOTAL","Value":"44.20 %","DataType":"Percentage","Period":"2014/2015_Nov","StartDate":"2014-11-01","EndDate":"2014-11-30","CollectionFrequency":"Weekly"},{"_id":18,"KpiId":"YCC157","KpiName":"YCC % calls answered in 20 seconds - Benefits TOTAL","Value":"56.40 %","DataType":"Percentage","Period":"2014/2015_Dec","StartDate":"2014-12-01","EndDate":"2014-12-31","CollectionFrequency":"Weekly"},{"_id":19,"KpiId":"YCC157","KpiName":"YCC % calls answered in 20 seconds - Benefits TOTAL","Value":"46.60 %","DataType":"Percentage","Period":"2014/2015_Jan","StartDate":"2015-01-01","EndDate":"2015-01-31","CollectionFrequency":"Weekly"},{"_id":20,"KpiId":"YCC157","KpiName":"YCC % calls answered in 20 seconds - Benefits TOTAL","Value":"48.70 %","DataType":"Percentage","Period":"2014/2015_Q4","StartDate":"2015-01-01","EndDate":"2015-03-31","CollectionFrequency":"Weekly"},{"_id":21,"KpiId":"YCC157","KpiName":"YCC % calls answered in 20 seconds - Benefits TOTAL","Value":"55.00 %","DataType":"Percentage","Period":"2014/2015_Feb","StartDate":"2015-02-01","EndDate":"2015-02-28","CollectionFrequency":"Weekly"},{"_id":22,"KpiId":"YCC157","KpiName":"YCC % calls answered in 20 seconds - Benefits TOTAL","Value":"46.00 %","DataType":"Percentage","Period":"2014/2015_Mar","StartDate":"2015-03-01","EndDate":"2015-03-31","CollectionFrequency":"Weekly"},{"_id":23,"KpiId":"YCC157","KpiName":"YCC % calls answered in 20 seconds - Benefits TOTAL","Value":"72.80 %","DataType":"Percentage","Period":"2015/2016","StartDate":"2015-04-01","EndDate":"2016-03-31","CollectionFrequency":"Weekly"},{"_id":24,"KpiId":"YCC157","KpiName":"YCC % calls answered in 20 seconds - Benefits TOTAL","Value":"59.10 %","DataType":"Percentage","Period":"2015/2016_Q1","StartDate":"2015-04-01","EndDate":"2015-06-30","CollectionFrequency":"Weekly"},{"_id":25,"KpiId":"YCC157","KpiName":"YCC % calls answered in 20 seconds - Benefits TOTAL","Value":"43.50 %","DataType":"Percentage","Period":"2015/2016_Apr","StartDate":"2015-04-01","EndDate":"2015-04-30","CollectionFrequency":"Weekly"},{"_id":26,"KpiId":"YCC157","KpiName":"YCC % calls answered in 20 seconds - Benefits TOTAL","Value":"72.30 %","DataType":"Percentage","Period":"2015/2016_May","StartDate":"2015-05-01","EndDate":"2015-05-31","CollectionFrequency":"Weekly"},{"_id":27,"KpiId":"YCC157","KpiName":"YCC % calls answered in 20 seconds - Benefits TOTAL","Value":"67.90 %","DataType":"Percentage","Period":"2015/2016_Jun","StartDate":"2015-06-01","EndDate":"2015-06-30","CollectionFrequency":"Weekly"},{"_id":28,"KpiId":"YCC157","KpiName":"YCC % calls answered in 20 seconds - Benefits TOTAL","Value":"78.78 %","DataType":"Percentage","Period":"2015/2016_Q2","StartDate":"2015-07-01","EndDate":"2015-09-30","CollectionFrequency":"Weekly"},{"_id":29,"KpiId":"YCC157","KpiName":"YCC % calls answered in 20 seconds - Benefits TOTAL","Value":"75.30 %","DataType":"Percentage","Period":"2015/2016_Jul","StartDate":"2015-07-01","EndDate":"2015-07-31","CollectionFrequency":"Weekly"},{"_id":30,"KpiId":"YCC157","KpiName":"YCC % calls answered in 20 seconds - Benefits TOTAL","Value":"81.70 %","DataType":"Percentage","Period":"2015/2016_Aug","StartDate":"2015-08-01","EndDate":"2015-08-31","CollectionFrequency":"Weekly"},{"_id":31,"KpiId":"YCC157","KpiName":"YCC % calls answered in 20 seconds - Benefits TOTAL","Value":"79.79 %","DataType":"Percentage","Period":"2015/2016_Sep","StartDate":"2015-09-01","EndDate":"2015-09-30","CollectionFrequency":"Weekly"},{"_id":32,"KpiId":"YCC157","KpiName":"YCC % calls answered in 20 seconds - Benefits TOTAL","Value":"79.18 %","DataType":"Percentage","Period":"2015/2016_Q3","StartDate":"2015-10-01","EndDate":"2015-12-31","CollectionFrequency":"Weekly"},{"_id":33,"KpiId":"YCC157","KpiName":"YCC % calls answered in 20 seconds - Benefits TOTAL","Value":"74.20 %","DataType":"Percentage","Period":"2015/2016_Oct","StartDate":"2015-10-01","EndDate":"2015-10-31","CollectionFrequency":"Weekly"},{"_id":34,"KpiId":"YCC157","KpiName":"YCC % calls answered in 20 seconds - Benefits TOTAL","Value":"82.44 %","DataType":"Percentage","Period":"2015/2016_Nov","StartDate":"2015-11-01","EndDate":"2015-11-30","CollectionFrequency":"Weekly"},{"_id":35,"KpiId":"YCC157","KpiName":"YCC % calls answered in 20 seconds - Benefits TOTAL","Value":"81.50 %","DataType":"Percentage","Period":"2015/2016_Dec","StartDate":"2015-12-01","EndDate":"2015-12-31","CollectionFrequency":"Weekly"},{"_id":36,"KpiId":"YCC157","KpiName":"YCC % calls answered in 20 seconds - Benefits TOTAL","Value":"75.60 %","DataType":"Percentage","Period":"2015/2016_Jan","StartDate":"2016-01-01","EndDate":"2016-01-31","CollectionFrequency":"Weekly"},{"_id":37,"KpiId":"YCC157","KpiName":"YCC % calls answered in 20 seconds - Benefits TOTAL","Value":"78.40 %","DataType":"Percentage","Period":"2015/2016_Q4","StartDate":"2016-01-01","EndDate":"2016-03-31","CollectionFrequency":"Weekly"},{"_id":38,"KpiId":"YCC157","KpiName":"YCC % calls answered in 20 seconds - Benefits TOTAL","Value":"85.60 %","DataType":"Percentage","Period":"2015/2016_Feb","StartDate":"2016-02-01","EndDate":"2016-02-29","CollectionFrequency":"Weekly"},{"_id":39,"KpiId":"YCC157","KpiName":"YCC % calls answered in 20 seconds - Benefits TOTAL","Value":"74.60 %","DataType":"Percentage","Period":"2015/2016_Mar","StartDate":"2016-03-01","EndDate":"2016-03-31","CollectionFrequency":"Weekly"},{"_id":40,"KpiId":"YCC157","KpiName":"YCC % calls answered in 20 seconds - Benefits TOTAL","Value":"69.10 %","DataType":"Percentage","Period":"2016/2017","StartDate":"2016-04-01","EndDate":"2017-03-31","CollectionFrequency":"Weekly"},{"_id":41,"KpiId":"YCC157","KpiName":"YCC % calls answered in 20 seconds - Benefits TOTAL","Value":"80.30 %","DataType":"Percentage","Period":"2016/2017_Apr","StartDate":"2016-04-01","EndDate":"2016-04-30","CollectionFrequency":"Weekly"},{"_id":42,"KpiId":"YCC157","KpiName":"YCC % calls answered in 20 seconds - Benefits TOTAL","Value":"83.40 %","DataType":"Percentage","Period":"2016/2017_Q1","StartDate":"2016-04-01","EndDate":"2016-06-30","CollectionFrequency":"Weekly"},{"_id":43,"KpiId":"YCC157","KpiName":"YCC % calls answered in 20 seconds - Benefits TOTAL","Value":"89.20 %","DataType":"Percentage","Period":"2016/2017_May","StartDate":"2016-05-01","EndDate":"2016-05-31","CollectionFrequency":"Weekly"},{"_id":44,"KpiId":"YCC157","KpiName":"YCC % calls answered in 20 seconds - Benefits TOTAL","Value":"81.50 %","DataType":"Percentage","Period":"2016/2017_Jun","StartDate":"2016-06-01","EndDate":"2016-06-30","CollectionFrequency":"Weekly"},{"_id":45,"KpiId":"YCC157","KpiName":"YCC % calls answered in 20 seconds - Benefits TOTAL","Value":"59.80 %","DataType":"Percentage","Period":"2016/2017_Q2","StartDate":"2016-07-01","EndDate":"2016-09-30","CollectionFrequency":"Weekly"},{"_id":46,"KpiId":"YCC157","KpiName":"YCC % calls answered in 20 seconds - Benefits TOTAL","Value":"75.80 %","DataType":"Percentage","Period":"2016/2017_Jul","StartDate":"2016-07-01","EndDate":"2016-07-31","CollectionFrequency":"Weekly"},{"_id":47,"KpiId":"YCC157","KpiName":"YCC % calls answered in 20 seconds - Benefits TOTAL","Value":"54.30 %","DataType":"Percentage","Period":"2016/2017_Aug","StartDate":"2016-08-01","EndDate":"2016-08-31","CollectionFrequency":"Weekly"},{"_id":48,"KpiId":"YCC157","KpiName":"YCC % calls answered in 20 seconds - Benefits TOTAL","Value":"52.20 %","DataType":"Percentage","Period":"2016/2017_Sep","StartDate":"2016-09-01","EndDate":"2016-09-30","CollectionFrequency":"Weekly"},{"_id":49,"KpiId":"YCC157","KpiName":"YCC % calls answered in 20 seconds - Benefits TOTAL","Value":"67.50 %","DataType":"Percentage","Period":"2016/2017_Q3","StartDate":"2016-10-01","EndDate":"2016-12-31","CollectionFrequency":"Weekly"},{"_id":50,"KpiId":"YCC157","KpiName":"YCC % calls answered in 20 seconds - Benefits TOTAL","Value":"61.10 %","DataType":"Percentage","Period":"2016/2017_Oct","StartDate":"2016-10-01","EndDate":"2016-10-31","CollectionFrequency":"Weekly"},{"_id":51,"KpiId":"YCC157","KpiName":"YCC % calls answered in 20 seconds - Benefits TOTAL","Value":"71.00 %","DataType":"Percentage","Period":"2016/2017_Nov","StartDate":"2016-11-01","EndDate":"2016-11-30","CollectionFrequency":"Weekly"},{"_id":52,"KpiId":"YCC157","KpiName":"YCC % calls answered in 20 seconds - Benefits TOTAL","Value":"72.10 %","DataType":"Percentage","Period":"2016/2017_Dec","StartDate":"2016-12-01","EndDate":"2016-12-31","CollectionFrequency":"Weekly"},{"_id":53,"KpiId":"YCC157","KpiName":"YCC % calls answered in 20 seconds - Benefits TOTAL","Value":"68.40 %","DataType":"Percentage","Period":"2016/2017_Jan","StartDate":"2017-01-01","EndDate":"2017-01-31","CollectionFrequency":"Weekly"},{"_id":54,"KpiId":"YCC157","KpiName":"YCC % calls answered in 20 seconds - Benefits TOTAL","Value":"66.20 %","DataType":"Percentage","Period":"2016/2017_Q4","StartDate":"2017-01-01","EndDate":"2017-03-31","CollectionFrequency":"Weekly"},{"_id":55,"KpiId":"YCC157","KpiName":"YCC % calls answered in 20 seconds - Benefits TOTAL","Value":"74.90 %","DataType":"Percentage","Period":"2016/2017_Feb","StartDate":"2017-02-01","EndDate":"2017-02-28","CollectionFrequency":"Weekly"},{"_id":56,"KpiId":"YCC157","KpiName":"YCC % calls answered in 20 seconds - Benefits TOTAL","Value":"57.30 %","DataType":"Percentage","Period":"2016/2017_Mar","StartDate":"2017-03-01","EndDate":"2017-03-31","CollectionFrequency":"Weekly"},{"_id":57,"KpiId":"YCC157","KpiName":"YCC % calls answered in 20 seconds - Benefits TOTAL","Value":"74.40 %","DataType":"Percentage","Period":"2017/2018_Apr","StartDate":"2017-04-01","EndDate":"2017-04-30","CollectionFrequency":"Weekly"},{"_id":58,"KpiId":"YCC157","KpiName":"YCC % calls answered in 20 seconds - Benefits TOTAL","Value":"66.87 %","DataType":"Percentage","Period":"2017/2018_Q1","StartDate":"2017-04-01","EndDate":"2017-06-30","CollectionFrequency":"Weekly"},{"_id":59,"KpiId":"YCC157","KpiName":"YCC % calls answered in 20 seconds - Benefits TOTAL","Value":"69.69 %","DataType":"Percentage","Period":"2017/2018","StartDate":"2017-04-01","EndDate":"2018-03-31","CollectionFrequency":"Weekly"},{"_id":60,"KpiId":"YCC157","KpiName":"YCC % calls answered in 20 seconds - Benefits TOTAL","Value":"55.40 %","DataType":"Percentage","Period":"2017/2018_May","StartDate":"2017-05-01","EndDate":"2017-05-31","CollectionFrequency":"Weekly"},{"_id":61,"KpiId":"YCC157","KpiName":"YCC % calls answered in 20 seconds - Benefits TOTAL","Value":"70.80 %","DataType":"Percentage","Period":"2017/2018_Jun","StartDate":"2017-06-01","EndDate":"2017-06-30","CollectionFrequency":"Weekly"},{"_id":62,"KpiId":"YCC157","KpiName":"YCC % calls answered in 20 seconds - Benefits TOTAL","Value":"77.40 %","DataType":"Percentage","Period":"2017/2018_Q2","StartDate":"2017-07-01","EndDate":"2017-09-30","CollectionFrequency":"Weekly"},{"_id":63,"KpiId":"YCC157","KpiName":"YCC % calls answered in 20 seconds - Benefits TOTAL","Value":"76.80 %","DataType":"Percentage","Period":"2017/2018_Jul","StartDate":"2017-07-01","EndDate":"2017-07-31","CollectionFrequency":"Weekly"},{"_id":64,"KpiId":"YCC157","KpiName":"YCC % calls answered in 20 seconds - Benefits TOTAL","Value":"79.10 %","DataType":"Percentage","Period":"2017/2018_Aug","StartDate":"2017-08-01","EndDate":"2017-08-31","CollectionFrequency":"Weekly"},{"_id":65,"KpiId":"YCC157","KpiName":"YCC % calls answered in 20 seconds - Benefits TOTAL","Value":"76.40 %","DataType":"Percentage","Period":"2017/2018_Sep","StartDate":"2017-09-01","EndDate":"2017-09-30","CollectionFrequency":"Weekly"},{"_id":66,"KpiId":"YCC157","KpiName":"YCC % calls answered in 20 seconds - Benefits TOTAL","Value":"70.70 %","DataType":"Percentage","Period":"2017/2018_Q3","StartDate":"2017-10-01","EndDate":"2017-12-31","CollectionFrequency":"Weekly"},{"_id":67,"KpiId":"YCC157","KpiName":"YCC % calls answered in 20 seconds - Benefits TOTAL","Value":"76.70 %","DataType":"Percentage","Period":"2017/2018_Oct","StartDate":"2017-10-01","EndDate":"2017-10-31","CollectionFrequency":"Weekly"},{"_id":68,"KpiId":"YCC157","KpiName":"YCC % calls answered in 20 seconds - Benefits TOTAL","Value":"63.70 %","DataType":"Percentage","Period":"2017/2018_Nov","StartDate":"2017-11-01","EndDate":"2017-11-30","CollectionFrequency":"Weekly"},{"_id":69,"KpiId":"YCC157","KpiName":"YCC % calls answered in 20 seconds - Benefits TOTAL","Value":"71.60 %","DataType":"Percentage","Period":"2017/2018_Dec","StartDate":"2017-12-01","EndDate":"2017-12-31","CollectionFrequency":"Weekly"},{"_id":70,"KpiId":"YCC157","KpiName":"YCC % calls answered in 20 seconds - Benefits TOTAL","Value":"63.80 %","DataType":"Percentage","Period":"2017/2018_Q4","StartDate":"2018-01-01","EndDate":"2018-03-31","CollectionFrequency":"Weekly"},{"_id":71,"KpiId":"YCC157","KpiName":"YCC % calls answered in 20 seconds - Benefits TOTAL","Value":"69.70 %","DataType":"Percentage","Period":"2017/2018_Jan","StartDate":"2018-01-01","EndDate":"2018-01-31","CollectionFrequency":"Weekly"},{"_id":72,"KpiId":"YCC157","KpiName":"YCC % calls answered in 20 seconds - Benefits TOTAL","Value":"70.20 %","DataType":"Percentage","Period":"2017/2018_Feb","StartDate":"2018-02-01","EndDate":"2018-02-28","CollectionFrequency":"Weekly"},{"_id":73,"KpiId":"YCC157","KpiName":"YCC % calls answered in 20 seconds - Benefits TOTAL","Value":"51.40 %","DataType":"Percentage","Period":"2017/2018_Mar","StartDate":"2018-03-01","EndDate":"2018-03-31","CollectionFrequency":"Weekly"},{"_id":74,"KpiId":"YCC157","KpiName":"YCC % calls answered in 20 seconds - Benefits TOTAL","Value":"56.30 %","DataType":"Percentage","Period":"2018/2019_Q1","StartDate":"2018-04-01","EndDate":"2018-06-30","CollectionFrequency":"Weekly"},{"_id":75,"KpiId":"YCC157","KpiName":"YCC % calls answered in 20 seconds - Benefits TOTAL","Value":"59.30 %","DataType":"Percentage","Period":"2018/2019","StartDate":"2018-04-01","EndDate":"2019-03-31","CollectionFrequency":"Weekly"},{"_id":76,"KpiId":"YCC157","KpiName":"YCC % calls answered in 20 seconds - Benefits TOTAL","Value":"47.80 %","DataType":"Percentage","Period":"2018/2019_Apr","StartDate":"2018-04-01","EndDate":"2018-04-30","CollectionFrequency":"Weekly"},{"_id":77,"KpiId":"YCC157","KpiName":"YCC % calls answered in 20 seconds - Benefits TOTAL","Value":"61.70 %","DataType":"Percentage","Period":"2018/2019_May","StartDate":"2018-05-01","EndDate":"2018-05-31","CollectionFrequency":"Weekly"},{"_id":78,"KpiId":"YCC157","KpiName":"YCC % calls answered in 20 seconds - Benefits TOTAL","Value":"60.30 %","DataType":"Percentage","Period":"2018/2019_Jun","StartDate":"2018-06-01","EndDate":"2018-06-30","CollectionFrequency":"Weekly"},{"_id":79,"KpiId":"YCC157","KpiName":"YCC % calls answered in 20 seconds - Benefits TOTAL","Value":"64.60 %","DataType":"Percentage","Period":"2018/2019_Q2","StartDate":"2018-07-01","EndDate":"2018-09-30","CollectionFrequency":"Weekly"},{"_id":80,"KpiId":"YCC157","KpiName":"YCC % calls answered in 20 seconds - Benefits TOTAL","Value":"68.10 %","DataType":"Percentage","Period":"2018/2019_Jul","StartDate":"2018-07-01","EndDate":"2018-07-31","CollectionFrequency":"Weekly"},{"_id":81,"KpiId":"YCC157","KpiName":"YCC % calls answered in 20 seconds - Benefits TOTAL","Value":"63.30 %","DataType":"Percentage","Period":"2018/2019_Aug","StartDate":"2018-08-01","EndDate":"2018-08-31","CollectionFrequency":"Weekly"},{"_id":82,"KpiId":"YCC157","KpiName":"YCC % calls answered in 20 seconds - Benefits TOTAL","Value":"62.60 %","DataType":"Percentage","Period":"2018/2019_Sep","StartDate":"2018-09-01","EndDate":"2018-09-30","CollectionFrequency":"Weekly"},{"_id":83,"KpiId":"YCC157","KpiName":"YCC % calls answered in 20 seconds - Benefits TOTAL","Value":"62.10 %","DataType":"Percentage","Period":"2018/2019_Oct","StartDate":"2018-10-01","EndDate":"2018-10-31","CollectionFrequency":"Weekly"},{"_id":84,"KpiId":"YCC157","KpiName":"YCC % calls answered in 20 seconds - Benefits TOTAL","Value":"65.40 %","DataType":"Percentage","Period":"2018/2019_Q3","StartDate":"2018-10-01","EndDate":"2018-12-31","CollectionFrequency":"Weekly"},{"_id":85,"KpiId":"YCC157","KpiName":"YCC % calls answered in 20 seconds - Benefits TOTAL","Value":"63.70 %","DataType":"Percentage","Period":"2018/2019_Nov","StartDate":"2018-11-01","EndDate":"2018-11-30","CollectionFrequency":"Weekly"},{"_id":86,"KpiId":"YCC157","KpiName":"YCC % calls answered in 20 seconds - Benefits TOTAL","Value":"74.10 %","DataType":"Percentage","Period":"2018/2019_Dec","StartDate":"2018-12-01","EndDate":"2018-12-31","CollectionFrequency":"Weekly"},{"_id":87,"KpiId":"YCC157","KpiName":"YCC % calls answered in 20 seconds - Benefits TOTAL","Value":"53.70 %","DataType":"Percentage","Period":"2018/2019_Jan","StartDate":"2019-01-01","EndDate":"2019-01-31","CollectionFrequency":"Weekly"},{"_id":88,"KpiId":"YCC157","KpiName":"YCC % calls answered in 20 seconds - Benefits TOTAL","Value":"51.80 %","DataType":"Percentage","Period":"2018/2019_Q4","StartDate":"2019-01-01","EndDate":"2019-03-31","CollectionFrequency":"Weekly"},{"_id":89,"KpiId":"YCC157","KpiName":"YCC % calls answered in 20 seconds - Benefits TOTAL","Value":"52.00 %","DataType":"Percentage","Period":"2018/2019_Feb","StartDate":"2019-02-01","EndDate":"2019-02-28","CollectionFrequency":"Weekly"},{"_id":90,"KpiId":"YCC157","KpiName":"YCC % calls answered in 20 seconds - Benefits TOTAL","Value":"50.20 %","DataType":"Percentage","Period":"2018/2019_Mar","StartDate":"2019-03-01","EndDate":"2019-03-31","CollectionFrequency":"Weekly"},{"_id":91,"KpiId":"YCC157","KpiName":"YCC % calls answered in 20 seconds - Benefits TOTAL","Value":"36.60 %","DataType":"Percentage","Period":"2019/2020_Q1","StartDate":"2019-04-01","EndDate":"2019-06-30","CollectionFrequency":"Weekly"},{"_id":92,"KpiId":"YCC157","KpiName":"YCC % calls answered in 20 seconds - Benefits TOTAL","Value":"43.40 %","DataType":"Percentage","Period":"2019/2020","StartDate":"2019-04-01","EndDate":"2020-03-31","CollectionFrequency":"Weekly"},{"_id":93,"KpiId":"YCC157","KpiName":"YCC % calls answered in 20 seconds - Benefits TOTAL","Value":"34.20 %","DataType":"Percentage","Period":"2019/2020_Apr","StartDate":"2019-04-01","EndDate":"2019-04-30","CollectionFrequency":"Weekly"},{"_id":94,"KpiId":"YCC157","KpiName":"YCC % calls answered in 20 seconds - Benefits TOTAL","Value":"30.00 %","DataType":"Percentage","Period":"2019/2020_May","StartDate":"2019-05-01","EndDate":"2019-05-31","CollectionFrequency":"Weekly"},{"_id":95,"KpiId":"YCC157","KpiName":"YCC % calls answered in 20 seconds - Benefits TOTAL","Value":"47.10 %","DataType":"Percentage","Period":"2019/2020_Jun","StartDate":"2019-06-01","EndDate":"2019-06-30","CollectionFrequency":"Weekly"},{"_id":96,"KpiId":"YCC157","KpiName":"YCC % calls answered in 20 seconds - Benefits TOTAL","Value":"37.90 %","DataType":"Percentage","Period":"2019/2020_Q2","StartDate":"2019-07-01","EndDate":"2019-09-30","CollectionFrequency":"Weekly"},{"_id":97,"KpiId":"YCC157","KpiName":"YCC % calls answered in 20 seconds - Benefits TOTAL","Value":"43.80 %","DataType":"Percentage","Period":"2019/2020_Jul","StartDate":"2019-07-01","EndDate":"2019-07-31","CollectionFrequency":"Weekly"},{"_id":98,"KpiId":"YCC157","KpiName":"YCC % calls answered in 20 seconds - Benefits TOTAL","Value":"39.10 %","DataType":"Percentage","Period":"2019/2020_Aug","StartDate":"2019-08-01","EndDate":"2019-08-31","CollectionFrequency":"Weekly"},{"_id":99,"KpiId":"YCC157","KpiName":"YCC % calls answered in 20 seconds - Benefits TOTAL","Value":"31.70 %","DataType":"Percentage","Period":"2019/2020_Sep","StartDate":"2019-09-01","EndDate":"2019-09-30","CollectionFrequency":"Weekly"},{"_id":100,"KpiId":"YCC157","KpiName":"YCC % calls answered in 20 seconds - Benefits TOTAL","Value":"44.70 %","DataType":"Percentage","Period":"2019/2020_Q3","StartDate":"2019-10-01","EndDate":"2019-12-31","CollectionFrequency":"Weekly"}], "fields": [{"id": "_id", "type": "int"}, {"id": "KpiId", "type": "text", "info": {"label": "KpiId"}}, {"id": "KpiName", "type": "text", "info": {"label": "KpiName"}}, {"id": "Value", "type": "text", "info": {"label": "Value"}}, {"id": "DataType", "type": "text", "info": {"label": "DataType"}}, {"id": "Period", "type": "text", "info": {"label": "Period"}}, {"id": "StartDate", "type": "text", "info": {"label": "StartDate"}}, {"id": "EndDate", "type": "text", "info": {"label": "EndDate"}}, {"id": "CollectionFrequency", "type": "text", "info": {"label": "CollectionFrequency"}}], "_links": {"start": "/api/action/datastore_search?resource_id=4d24aa67-c4f0-4561-ac3c-bd77d944d40a", "next": "/api/action/datastore_search?resource_id=4d24aa67-c4f0-4561-ac3c-bd77d944d40a&offset=100"}, "total": 204, "total_was_estimated": false}}