From April 2024 the council has been required to report annually to the Regulator for Social Housing on a series of tenant satisfaction measures (TSMs) including tenant...

Number of permanent admissions to residential & nursing care homes for younger people (18-64)

Number of customers in long-term residential and nursing care at the period end - (Snapshot)

New Homes Bonus Grant (£m) - (Cumulative to 16/17, then Annual Settlement)

Average number of days to re-let empty properties (excluding temporary accommodation) - (YTD)

Number of Void Properties - Standard Voids - (Snapshot)

Rent Collection Rate (%) - (Snapshot)

Rent lost through voids (%) - (Snapshot)

Number of people sleeping rough - local data - (Snapshot)

Current council tenant arrears as % of annual rent due - (Snapshot)

Number of active applicants who are registered with CYC (Waiting List) - (Snapshot)

Key Performance Indicators related to Housing

% of dwellings with energy rating in A-C band in the EPC Register (where A is the most energy efficient and G is the least energy efficient) - (Snapshot)

Rent Affordability: Average monthly private rent as a percentage of median monthly salary - (2 bedroom properties)

Average House Price

Number of council homes let by direct exchange - (YTD)

% of Repairs completed on first visit

% of all repairs completed on time - (YTD)

Average number of days to complete all repairs (excluding pre- inspection time) - (YTD)

No of council homes in York failing to meet the decency standard