Privacy notices used in past City of York Council consultations. For live consultation privacy notices please see the consultation privacy notices page.

% of children entering care who have previously been looked after, excluding Short Breaks - (YTD)

Performance Indicators : Consultation

Street Lighting - % of cases raised online (Oracle CRM)

STREET CLEANING - Number of issues reported

Street Lighting - Number of issues reported online (Oracle CRM)

YCC & Benefits % Calls Answered - TOTAL

YCC & Benefits % Calls answered in 20 seconds - TOTAL

Benefits % calls answered in 20 seconds - TOTAL

YCC Average Speed of answer - Operators

% of web chats engaged within service level (20 seconds)

Tonnage commingled - All CYC Vehicles (Weekly Average)

% waste recycled - All CYC Vehicles

Tonnage commingled - All CYC Vehicles

Tonnage composted (green) - All CYC Vehicles

Tonnage recycled - All CYC Vehicles

Tonnage landfilled (AWRP from 2018/19) (inc commercial) - All CYC Vehicles

Number of Complaints (All Stages) - Waste Services

% of tenants satisfied with the overall service provided by their landlord

% of tenants who say car parking is a minor problem in their neighbourhood