YCC Number of calls offered - Parking

Customer Centre Tickets issued - Parking

Footfall in Customer Centre - Average wait time (Minutes)

Number of YFAS applications - Grand Total - (YTD)

Footfall in Customer Centre - % served within target wait time

YFAS CTS Discretionary (£) TOTAL - (YTD)

YFAS Community payments (£) TOTAL - (YTD)

YFAS CTS Discretionary (£) TOTAL - (YTD)

YFAS Community payments (£) TOTAL - (YTD)

YFAS Emergency payments (£) TOTAL - (YTD)

YFAS Emergency payments (£) TOTAL - (YTD)

Number of cases referred to the Ombudsman - Waste

Number of Complaints (Grade 2) - Waste Services

Number of Complaints (Grade 1) - Waste Services

This is an aggregated monthly indicator of footfall on Parliament Street. Parliament Street data is unavailable between end of June 2025 to end of November 2025 when a new...

Sessions on "visityork.org"

Visits to Attractions: Small Attractions

Visits to Attractions: Big Attractions

Average Room Rate

Room Occupancy

Voluntary Turnover (%) - CYC Total (Excluding Schools)

Voluntary Turnover (%) - CYC Total (Excluding Schools) - (Rolling 12 Month). The measure shows the percentage of the workforce who leave voluntary and is calculated by dividing...

Voluntary Turnover (%) - CYC Total (Including Schools)

Voluntary Turnover (%) - CYC Total (Including Schools) - (Rolling 12 Month)

Average sickness days per FTE - CYC (Excluding Schools) - (Rolling 12 Month). Sickness information is recorded to ensure employees are appropriately supported at work and also...