- 
    
      
        
Footfall in Customer Centre - % served within target wait time
Business and Economy
Footfall in Customer Centre - % served within target wait time
 - 
    
      
        
Number of YFAS applications - Grand Total - (YTD)
Health
Number of YFAS applications - Grand Total - (YTD)
 - 
    
      
        
YFAS CTS Discretionary (£) TOTAL - (YTD)
Business and Economy
YFAS CTS Discretionary (£) TOTAL - (YTD)
 - 
    
      
        
YFAS CTS Discretionary (£) TOTAL - (YTD)
Health
YFAS CTS Discretionary (£) TOTAL - (YTD)
 - 
    
      
        
YFAS Community payments (£) TOTAL - (YTD)
Business and Economy
YFAS Community payments (£) TOTAL - (YTD)
 - 
    
      
        
YFAS Community payments (£) TOTAL - (YTD)
Health
YFAS Community payments (£) TOTAL - (YTD)
 - 
    
      
        
YFAS Emergency payments (£) TOTAL - (YTD)
Business and Economy
YFAS Emergency payments (£) TOTAL - (YTD)
 - 
    
      
        
YFAS Emergency payments (£) TOTAL - (YTD)
Health
YFAS Emergency payments (£) TOTAL - (YTD)
 - 
    
      
        
% of web chats engaged within service level (20 seconds)
Transparency
% of web chats engaged within service level (20 seconds)
 - 
    
      
        
Tonnage commingled - All CYC Vehicles (Weekly Average)
Environment
Tonnage commingled - All CYC Vehicles (Weekly Average)
 - 
    
      
        
% waste recycled - All CYC Vehicles
Environment
% waste recycled - All CYC Vehicles
 - 
    
      
        
Tonnage commingled - All CYC Vehicles
Environment
Tonnage commingled - All CYC Vehicles
 - 
    
      
        
Tonnage composted (green) - All CYC Vehicles
Environment
Tonnage composted (green) - All CYC Vehicles
 - 
    
      
        
Tonnage recycled - All CYC Vehicles
Environment
Tonnage recycled - All CYC Vehicles
 - 
    
      
        
Tonnage landfilled (AWRP from 2018/19) (inc commercial) - All CYC Vehicles
Environment
Tonnage landfilled (AWRP from 2018/19) (inc commercial) - All CYC Vehicles
 - 
    
      
        
Number of cases referred to the Ombudsman - Waste
Environment
Number of cases referred to the Ombudsman - Waste
 - 
    
      
        
Number of Complaints (Grade 2) - Waste Services
Environment
Number of Complaints (Grade 2) - Waste Services
 - 
    
      
        
Number of Complaints (Grade 1) - Waste Services
Environment
Number of Complaints (Grade 1) - Waste Services
 - 
    
      
        
Number of Complaints (All Stages) - Waste Services
Crime and Community Safety | Transparency
Number of Complaints (All Stages) - Waste Services
 - 
    
      
        
Sessions on visityork.org
Business and Economy
Sessions on "visityork.org"
 - 
    
      
        
Visits to Attractions: Small Attractions
Business and Economy
Visits to Attractions: Small Attractions
 - 
    
      
        
Visits to Attractions: Big Attractions
Business and Economy
Visits to Attractions: Big Attractions
 - 
    
      
        
Average Room Rate
Business and Economy
Average Room Rate
 - 
    
      
        
Room Occupancy
Transparency
Room Occupancy
 - 
    
      
        
Voluntary Turnover (%) - CYC Total (Excluding Schools)
Transparency
Voluntary Turnover (%) - CYC Total (Excluding Schools)
 
Organisation
City of York Council

