Resources
Performance Indicator : WEBC02
% of web chats engaged within service level (20 seconds)
Data Dictionary
- ID
- KpiId
- Type
- text
- Label
- KpiId
- ID
- KpiName
- Type
- text
- Label
- KpiName
- ID
- Value
- Type
- text
- Label
- Value
- ID
- DataType
- Type
- text
- Label
- DataType
- ID
- Period
- Type
- text
- Label
- Period
- ID
- StartDate
- Type
- text
- Label
- StartDate
- ID
- EndDate
- Type
- text
- Label
- EndDate
- ID
- CollectionFrequency
- Type
- text
- Label
- CollectionFrequency
Additional Information
| Field | Value |
|---|---|
| Data last updated | 19 January 2026 |
| Metadata last updated | 19 January 2026 |
| Created | 20 November 2019 |
| Format | CSV |
| License | Open Government Licence 3.0 (United Kingdom) |
| Valid to | Ongoing |
| Ckan url | https://data.yorkopendata.org |
| Datastore active | True |
| Datastore contains all records of source file | True |
| Filename | kpi-webc02.csv |
| Has views | True |
| Hash | 6b915d1831157cd65b3cd65d770a0d54 |
| Id | 329c7b08-81ad-4024-a893-a280308739fe |
| Ignore hash | True |
| Mimetype | text/csv |
| Original url | https://data.yorkopendata.org/dataset/4bae73b2-3597-463c-84f1-0e8799578f58/resource/329c7b08-81ad-4024-a893-a280308739fe/download/kpi-webc02.csv |
| Package id | 4bae73b2-3597-463c-84f1-0e8799578f58 |
| Position | 0 |
| Preview | 1 |
| Preview rows | 100 |
| Resource id | 329c7b08-81ad-4024-a893-a280308739fe |
| Set url type | False |
| Size | 16.1 KiB |
| State | active |
| Task created | 2026-01-19 16:14:00.151206 |
| Total record count | 109 |
| Url type | upload |