Resources
Performance Indicator : WEBC02
% of web chats engaged within service level (20 seconds)
Data Dictionary
Additional Information
| Field | Value |
|---|---|
| Data last updated | 7 July 2025 |
| Metadata last updated | 20 November 2019 |
| Created | 20 November 2019 |
| Format | CSV |
| License | Open Government Licence 3.0 (United Kingdom) |
| Valid to | Ongoing |
| Datastore active | True |
| Filename | kpi-webc02.csv |
| Has views | True |
| Id | 329c7b08-81ad-4024-a893-a280308739fe |
| Mimetype | text/csv |
| Package id | 4bae73b2-3597-463c-84f1-0e8799578f58 |
| Position | 0 |
| State | active |
| Url type | upload |