Footfall in the centre of York from 2009 onwards. City of York Council is currently working with the 3rd party provider to improve the accuracy of the Parliament Street camera...

Key Performance Indicators related to Business and Economy

Benefits % calls answered in 20 seconds - TOTAL

Footfall in Customer Centre - Average wait time (Minutes)

Footfall in Customer Centre - % served within target wait time

YFAS CTS Discretionary (£) TOTAL - (YTD)

YFAS Community payments (£) TOTAL - (YTD)

YFAS Emergency payments (£) TOTAL - (YTD)

% of tenants satisfied that their landlord listens to their views and acts on them

Sessions on "visityork.org"

This is an aggregated monthly indicator of footfall on Parliament Street. Parliament Street data is unavailable between end of June 2025 to end of November 2025 when a new...

Visits to Attractions: Big Attractions

Visits to Attractions: Small Attractions

Average Room Rate

% of Talkabout panel who agree the council and its partners are supporting economic growth

% of Talkabout panel who disagree the council and its partners are supporting economic growth

% of Talkabout panel who disagree the council and its partners are helping to create jobs in the city

% of Talkabout panel who agree the council and its partners are helping to create jobs in the city

% of customers who were satisfied with the overall level of service provided

% of businesses reporting that they were treated fairly

% of businesses reporting that contact with officers was helpful

Survival of Newly Born Businesses post 1 year

Gross Additional Homes Provided *These figures are only verified through the housing monitoring site visits undertaken bi-annually. Full breakdowns of net housing completions...

% of vacant premises (local measure including retail, recreation and service outlets) - Haxby Village

% of vacant premises (local measure including retail, recreation and service outlets) - Acomb