Benefits % calls answered in 20 seconds - TOTAL

Footfall in Customer Centre - Average wait time (Minutes)

Footfall in Customer Centre - % served within target wait time

YFAS CTS Discretionary (£) TOTAL - (YTD)

YFAS Community payments (£) TOTAL - (YTD)

YFAS Emergency payments (£) TOTAL - (YTD)

% of tenants satisfied that their landlord listens to their views and acts on them

Sessions on "visityork.org"

Visits to Attractions: Small Attractions

Visits to Attractions: Big Attractions

Average Room Rate

% of Talkabout panel who disagree the council and its partners are supporting economic growth

% of Talkabout panel who agree the council and its partners are supporting economic growth

% of Talkabout panel who disagree the council and its partners are helping to create jobs in the city

% of Talkabout panel who agree the council and its partners are helping to create jobs in the city

% of vacant premises (local measure including retail, recreation and service outlets) - Haxby Village

% of vacant premises (local measure including retail, recreation and service outlets) - Acomb

% of vacant premises (local measure including retail, recreation and service outlets) - Monks Cross

% of vacant premises (local measure including retail, recreation and service outlets) - Clifton Moor

Superfast broadband availability (%)

Total GVA (balanced calculations) (£ billion)

GVA per head (balanced calculations) (£)

Business Deaths

Business Births

% of vacant premises (local measure including retail, recreation and service outlets) - City Centre