Monthly highlight reports for major City of York Council projects. Highlight reports are produced throughout the project lifecycle, they provide the board (and other...

Key Performance Indicators related to Transparency

Number of unique users on york.gov.uk – (where cookies consented)

% of the Talkabout panel reporting a ‘poor’ experience when they last contacted the council about a service

Room Occupancy

% of the Talkabout panel reporting a ‘satisfactory’ experience when they last contacted the council about a service

% of the Talkabout panel reporting an ‘excellent’ experience when they last contacted the council about a service

% of the Talkabout panel reporting a ‘good’ experience when they last contacted the council about a service

Voluntary Turnover (%) - CYC Total (Including Schools)

Voluntary Turnover (%) - CYC Total (Excluding Schools)

Voluntary Turnover (%) - CYC Total (Excluding Schools) - (Rolling 12 Month). The measure shows the percentage of the workforce who leave voluntary and is calculated by dividing...

Voluntary Turnover (%) - CYC Total (Including Schools) - (Rolling 12 Month)

Average sickness days per FTE - CYC (Excluding Schools) - (Rolling 12 Month). Sickness information is recorded to ensure employees are appropriately supported at work and also...

Average sickness days per FTE - CYC (Including Schools) - (Rolling 12 Month)

Staff FTE - CYC Total (Excluding Schools) - (Snapshot). This measure gives the total number of Full Time Equivalent (FTE) people employed directly by the council (excluding...

Staff FTE - CYC Total (Including Schools) - (Snapshot)

Staff Headcount - CYC Total (Excluding Schools) - (Snapshot)

Staff Headcount - CYC Total (Including Schools) - (Snapshot)

Number of new datasets added to "yorkopendata.org"

Number of hits on "yorkopendata.org"

Non-domestic receipts collected in year (£m) - (YTD)

Average Benefit Caseload for CYC

CYC stand-alone apprenticeships (excluding schools) - (Snapshot)

Number of days taken to process Housing Benefit new claims and change events (DWP measure). This establishes the average time it takes to process a new Housing Benefit claim or...

% reduction in council tax prior year's balances - (YTD)