-
Number of unique users on york.gov.uk – (where cookies consented)
Transparency
Number of unique users on york.gov.uk – (where cookies consented)
-
Street Lighting - % of cases raised online (Oracle CRM)
Transparency
Street Lighting - % of cases raised online (Oracle CRM)
-
STREET CLEANING - Number of issues reported
Crime and Community Safety | Environment | Transparency
STREET CLEANING - Number of issues reported
-
Street Lighting - Number of issues reported online (Oracle CRM)
Transparency
Street Lighting - Number of issues reported online (Oracle CRM)
-
YCC & Benefits % Calls Answered - TOTAL
Transparency
YCC & Benefits % Calls Answered - TOTAL
-
YCC & Benefits % Calls answered in 20 seconds - TOTAL
Transparency
YCC & Benefits % Calls answered in 20 seconds - TOTAL
-
YCC % Calls Answered - TOTAL
Transparency
YCC % Calls Answered - TOTAL *This indicator has been discontinued
-
YCC % Calls answered in 20 seconds - TOTAL
Transparency
YCC % Calls answered in 20 seconds - TOTAL *This indicator has been discontinued
-
YCC Average Speed of answer - Operators
Transparency
YCC Average Speed of answer - Operators
-
% of web chats engaged within service level (20 seconds)
Transparency
% of web chats engaged within service level (20 seconds)
-
Number of Complaints (All Stages) - Waste Services
Crime and Community Safety | Transparency
Number of Complaints (All Stages) - Waste Services
-
Room Occupancy
Transparency
Room Occupancy
-
% of the Talkabout panel reporting a ‘poor’ experience when they last...
Transparency
% of the Talkabout panel reporting a ‘poor’ experience when they last contacted the council about a service
-
% of the Talkabout panel reporting a ‘satisfactory’ experience when they...
Transparency
% of the Talkabout panel reporting a ‘satisfactory’ experience when they last contacted the council about a service
-
% of the Talkabout panel reporting a ‘good’ experience when they last...
Transparency
% of the Talkabout panel reporting a ‘good’ experience when they last contacted the council about a service
-
% of the Talkabout panel reporting an ‘excellent’ experience when they last...
Transparency
% of the Talkabout panel reporting an ‘excellent’ experience when they last contacted the council about a service
-
% of the Talkabout panel who speak negatively about the council
Consultation | Transparency
% of the Talkabout panel who speak negatively about the council
-
% of the Talkabout panel who speak positively about the council
Consultation | Transparency
% of the Talkabout panel who speak positively about the council
-
% of Talkabout panel who state it is not important that residents can...
Consultation | Demographics | Transparency
% of Talkabout panel who state it is not important that residents can influence decisions in their local area
-
% of Talkabout panel who state it is important that residents can influence...
Consultation | Demographics | Transparency
% of Talkabout panel who state it is important that residents can influence decisions in their local area
-
% of Talkabout panel who disagree that they can influence decisions in their...
Consultation | Demographics | Transparency
% of Talkabout panel who disagree that they can influence decisions in their local area
-
% of Talkabout panel who agree that they can influence decisions in their local area
Consultation | Demographics | Transparency
% of Talkabout panel who agree that they can influence decisions in their local area This is a measure of the Talkabout panel members who agree that they can influence decisions...
-
Voluntary Turnover (%) - CYC Total (Excluding Schools)
Transparency
Voluntary Turnover (%) - CYC Total (Excluding Schools)
-
Voluntary Turnover (%) - CYC Total (Including Schools)
Transparency
Voluntary Turnover (%) - CYC Total (Including Schools)
-
% of staff who do not believe action will be taken following this survey
Transparency
% of staff who do not believe action will be taken following this survey
There are no Tags that match this search