Key Performance Indicators related to Planning

Key Performance Indicators related to Housing

Key Performance Indicators related to Health

Key Performance Indicators related to Freedom of Information

Key Performance Indicators related to Environment

Key Performance Indicators related to Employment and Skills

Key Performance Indicators related to Education

Key Performance Indicators related to Demographics

Key Performance Indicators related to Crime and Community Safety

Performance Indicators : Consultation

Executive Member scorecards show progress against key performance indicators for areas under each Executive Member portfolio.

Key Performance Indicators related to Business and Economy

Performance Indicators related to Art and Culture

YCC & Benefits % Calls Answered - TOTAL

YCC & Benefits % Calls answered in 20 seconds - TOTAL

YCC Number of calls offered - Parking

Customer Centre Tickets issued - Parking

Footfall in Customer Centre - Average wait time (Minutes)

Footfall in Customer Centre - % served within target wait time

New user accounts created on Do it Online (Data Unvalidated)