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% of council tax collected in year - (YTD)
% of council tax collected in year - (YTD)
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Performance Indicators : Transparency
Key Performance Indicators related to Transparency
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Overall Customer Centre Satisfaction (%) - CYC
Overall Customer Centre Satisfaction (%) - CYC. Customers are offered the chance to leave feedback after they contact the council's Customer Centre over the...
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Forecast Budget Outturn (£000s Overspent / -Underspent) (excluding contingenc...
Forecast Budget Outturn (£000s Overspent / -Underspent) (excluding contingency) - CYC This measure gives an understanding of the planning process of the council's expenditure....
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Forecast Budget Outturn (£000s Overspent / -Underspent) - All Directorates
Forecast Budget Outturn (£000s Overspent / -Underspent) - All Directorates
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Room Occupancy
Room Occupancy
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Number of new datasets added to yorkopendata.org
Number of new datasets added to "yorkopendata.org"
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Number of hits on yorkopendata.org
Number of hits on "yorkopendata.org"
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Average Benefit Caseload for CYC
Average Benefit Caseload for CYC
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Number of days taken to process Housing Benefit new claims and change events ...
Number of days taken to process Housing Benefit new claims and change events (DWP measure). This establishes the average time it takes to process a new Housing Benefit claim or...
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% of Grade 1 4Cs Complaints responded to 'In Time'
% of Grade 1 4Cs Complaints responded to 'In Time'
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% of Child Complaints: Upheld in Full
% of Child Complaints: Upheld in Full
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% of Adult Complaints: Upheld in Full
% of Adult Complaints: Upheld in Full
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% of Housing Ombudsman cases responded to 'In Time'
% of Housing Ombudsman cases responded to 'In Time'
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% of Rights of Individuals responded to 'In Time'
% of Rights of Individuals responded to 'In Time'
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% of Requests for Information responded to 'In Time'
% of Requests for Information responded to 'In Time'
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% of LGSCO cases responded to 'In Time'
% of LGSCO cases responded to 'In Time'
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% of ICO cases responded to 'In Time'
% of ICO cases responded to 'In Time'
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% of FOI reviews responded to 'In Time'
% of FOI reviews responded to 'In Time'
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% of EIR reviews responded to 'In Time'
% of EIR reviews responded to 'In Time'